Bears are in a surprise squeeze. Not so long ago it was rebound-optimist Jon Corzine of MF Global publicly taking the hit that many others were privately taking too.

It’s certainly not news that markets don’t behave as expected, nor that emotion drives decisions, but Joan Foltz, author of  Market Whipped: And Not By Choice (Alsek, 2012) suggests something further: that we are going through a basic shift in how markets work and therefore how to succeed in them.

She says the financial markets have become a MMORPG, that is, a “massive multiplayer online role-playing game.” In gamer world, a MMORPG is a vast virtual world where an effectively unlimited number of players assume characters and interact with each other in a persistent and ever-evolving “reality.”

The same computation and virtualization platform technologies that have produced game worlds also underpin financial markets, and are therefore unsurprisingly producing similar effects.

Buy a stock and you have entered a virtual arena of realms and battles, with characters taking roles in stories that play out over a known (to insiders) time period. There are masters and magicians and druids and emporers, and who knows what else, all gaming for your money. Play the game right, and you win theirs.

Says Foltz: “Keep the market in mind as you go through this list of features:

• a massive base of online players who create a dynamic environment that requires extremely complex strategies and sharp analytical skills.
• an extensive systems architecture with multiple regions and restricted levels of access, all of which are usually controlled by a Game Master.
• an online location that blurs the real and virtual worlds, where human and computerized players interact with real money that transfers into virtual currencies.
• automated programs (bots) that create situations to trig­ger reactions from other players.
• players who are classified by attributes, powers, and capabilities, which limit their territories.
• players who can take on multiple characters, each with a unique mission.
• social interaction that immerses players in role-playing opportunities.”

Who are the characters in the game? High-frequency traders, hedge funds, corporations, pension funds, celebrity investors, the media, the government, to name just the obvious ones.

Into this world walk investors who think the markets are what they used to be, and work how they used to work – that they are understandable through due-diligence in research, and winnable by well-considered valuations or by technical analysis. No surprise that they find themselves surprised. In gamer world, nothing is as it appears and nothing works out as expected.

Game on

Foltz’s argument is that traders of all stripes improve their results by acknowledging market MMORPG and thinking like a gamer. That is, seeking to understand where the battle is at any time; recognizing who battles whom, under what conditions, and for how long; knowing who the strongmen are in their realm and what story is playing out.

Investors should know their own token in the game, its attributes and ammunition, as well as its limitations. This will improve judgment of where to be, when to come and go (market timing), and encourage quick exits from realms that are best left to more powerful, and perhaps, darker forces.

The book itself has a chaotic, breathless, aspect, and is marred by a tendency to conspiracy theory. But it does provide a productive analogy that sheds light on unchartered territory. In other words, it does what “futurists” should do when they do their job right: identify and illuminate a change in the world, and describe why assumptions and practices that worked in the past may fail going forward.

Mansueto Library: robots and underground storage vaults

The University of Chicago’s new Joe and Rika Mansueto Library is, it seems, a caricature of futurism. Under a vast glass dome sits an 8,000 sq-ft reading room, complete with flat screens, a circulation desk, ergonomic furniture, and … no books.

Turns out the books, all 3.5 million of them, are packed efficiently – by size – into 2 x 4 x 1.5 ft metal bins stored in vaults below ground. If you need one, you go tap-tap at your keyboard, which sends enormous rolling robots to fetch the right bin and crank it up to the circulation desk, allegedly in less than 5 minutes.

A number of things are interesting here, the first being that this “library-of-the-future” is about paper books at all. In a Google-digitize-the-planet world where Amazon says that more than half of its books sales are for the Kindle, the University of Chicago’s $81m bet on “dead-tree” storage and retrieval is quite a bet.

It is a good bet. Hype aside, it will be still many generations before “paperless” is any kind of on-the-ground reality, as paperless office evangelists have found out. Imbedded human habits and systems just don’t move that fast.

But systems do. Ingrained human preference for tactile objects doesn’t mean that storing, finding, and retrieving of the objects can’t be improved overnight, which is the essence of what is going on here. The automated search-and-retrieval system creates efficiencies as all automation does – by dumping human beings out of the process. Specifically, it copies advanced manufacturing systems such as those used in automobile assembly plants, which effects just-in-time finding and retrieving of components this way.

[vsw id="ESCxYchCaWI" source="youtube" width="425" height="344" autoplay="no"]

.

The first industry foresight principle at work here is this: where the same problem applies, a solution that creates value in one industry will turn up to create value in another, even if apparently unrelated. Innovation doesn’t respect sector or management thought silos. Ergo, leaders who are able to comprehend challenges at a systemic level and look across industry boundaries for solutions that already exist elsewhere, find the future before competitors do.

Second, although the book definitely survives in the University of Chicago’s forward view of the library, note that the solution is not simply head-in-the-sand “nothing changes.” What changes, they are arguing, is the system aroundthe book, the storage, finding, and shlepping thereof. Moreover, the new system is a radical departure. It turns the status quo upside down, to make the physical book a relatively minor element of the online system, not the other way around.

Finally, the solution on offer is one more piece of evidence that inexorable advances in single-purpose (non-human-like) robotics and sensors are quietly yet absolutely changing the world around us. If we drop the Frankenstein image, and see robots for what they really are in our time, that is, sensors + wheels + software, many imminent changes in industry and society come quickly into focus.

A photo exhibition, Facing the Impossible, opened at the end of last year in New York. (425 Broadway, 5th floor, NY 10013; to 28 February 2011.)

Just another photography exhibition in NYC? Well, not quite. It’s an industry foresight story too – the survival and revival of Polaroid analog instant photography in a digital world.

Polaroid, for those too young to have heard of it, is a camera system that produces a picture in a few minutes out the back of the camera, no darkroom required.

Polaroid US brought out its first camera in 1948. The company filed for bankruptcy in 2008, closing down its last production plant in Enschede, Netherlands, making 180 employees redundant. But a group of entrepreneurs and ex-employees calling themselves The Impossible Project acquired the plant and have set about making (and improving) Polaroid film. The company reports that 500,000 packs of film, retailing from $15 to over $100 per pack for Polaroid cameras was sold this year. Revenue for 2010 was more than $10m and the number of ex-employees on staff has grown from 10 to 30.

Now a $10m turnover and 30 employees is hardly a business number of consequence for the world. The point is, conventional wisdom says it should not exist at all. Even Kodak stopped making Kodachrome this year, after 70 years. How can anyone be growing sales of analog film in 2010?

The Message in Red Ink

One might say Polaroid US head office could be forgiven for assuming digital media completely trumped its product and exiting the market. But should shareholders be forgiving? Yes the company filed for Chapter 11 bankruptcy amid various complex management issues, but at its heart, red ink is always the product of inability to see and adapt to the future in time (or poor execution, or both.)

What The Impossible Project saw, that Polaroid itself could not see, was that niche, expert, aficionado secondary markets often remain extant and lucrative well after the mass market has moved on. Of course digital photography is the mass product-and-service market of the future. But in the rush to the future, lucrative pockets of specialization remain and this is one of them.

This principle can be seen in the media industry as a whole. Records and record players have not gone away in a CD and iPod world, they have moved to aficionado markets. Printed books and magazines are going this way too. They won’t disappear but they will be a format for niche uses. This is true across other industries and across history too: transportation, for example, has seen eras when horses and bicycles were primary modes of working transport. Their primary function changed, but this opened up lucrative secondary, leisure, and niche industries.

In adapting to the future, opportunities exist in taking retiring mass-market solutions into new industries, or upmarket into niche areas of the same industry.

Creative Adaptation

The irony in this story is that the Polaroid camera and film was always a niche product. It fought giants Kodak and Fuji for a piece of the mass market in analog photography but never became a mass-market solution. (Its competitive advantage was instant-ness; its disadvantage was price and relative quality.) So it didn’t require any great “shift in DNA” by the company leadership to make the moves that Impossible has. But it did require a leadership willingness towards industry foresight and creative adaptation.

Impossible is doing the basics of providing (and improving) film to Polaroid’s installed base of users. It estimates that 300 million working Polaroid cameras still exist. This is the legacy factor. The future doesn’t move as fast as we think.

But more importantly, Impossible is also actively building a future for itself in its new niche — broader artistic and creative industries. In addition to its project space in New York, it has one in Tokyo (and had an exhibition during the Arles Photography Festival.) It is using these spaces as hub for soliciting alliances across visual creative media, promoting analog instant photography in its relationship with other creative industries, including growing beyond Polaroid’s static image legacy.

Promotional projects during the year included the creation of a special film edition with HUGE magazine (Japan), participation at Photokina 2010 Germany with the first 20×24 camera, and cooperation with the band The Decemberists — all growing the future of the product, reaching out to new users and a whole new generation of users.

Source: tradefinance-jobs.com

I’d give the video a miss. It’s Gen-Y dude-immersion to the like, max, and what co-producer Venessa Miemis has to say is much more effectively communicated on her site, which is:

“All the decisions about where I spend my time, attention, and money say something about me. For example: I buy organic food from local farms and products and services from local businesses —(I believe in building resilient communities by supporting local economy.) I have a garden, I fish, I hunt, I brew beer— (I find empowerment, gratification, and joy from understanding where food comes from and how to get it myself.) I recycle—(I understand that we live on a planet with finite resources and I want to reduce my impact.) I don’t shop at Wal-Mart. – (I prefer not to buy products that were produced in a country where people’s labor had to be exploited so I could “save” a dollar.)”

The well-identified trend to ethical consumption is at work here, but Miemis is actually expressing a far bigger consumer trend that in industry foresight workshops I call “identity-building consumption” (which may or may not be ethical.) Ref: “All the decisions about where I spend my time, attention, and money say something about me.”

Miemis continues: “Now, what does my bank say about me? Nothing.”

How might a bank go about articulating customer identity?

“Transparency… All I know about the way my bank works is that I deposit my money there, and then they take that money and go make money off of it. Where is that money going? Where is it being invested? Can I have control over how you use my money? Can I set a standard of where I allow you to invest my money, so I can be proud to say my money is being invested in green technology, or local initiatives, or anything that I care about?

“Intelligent Investing Opportunities… Show me opportunities where I can micro-invest in things I care about. Recommend ways I can save money on the things I already buy regularly. Show me how I can leverage my network and invest with a whole swarm of people. (Think Groupon for investing.) And then make each of these investments a part of my digital identity. I WANT people to know. I’ll wear it like a badge. Give me a service that empowers me to invest intelligently and in a way that represents the ethics I believe in, and I’ll tell everybody about it. This information will become part of ‘Social Credit Score,’ which will be more important than our current credit scores one day.

“Social Network Analysis for Co-Production Opportunities… There are a lot of people out there who want to cooperate and collaborate in order to manifest something together and make their lives and the world a better place. How do we find each other? Could a BANK help hook us up and then provide us with the information and resources we need to take an idea to action? Could we display projects we want to work on that are socially responsible and environmentally sustainable, and the bank links us to the investors that can help actualize it?”

Miemes rails against how at Sibos her “Innotribe’s” manifesto was met with no more than a polite “there-there” pat-on-the-head from gray-haired bankers. That’s to be expected. But if there is a solid principle in industry foresight, it is that the next generation wins in the long run (and the long run is becoming shorter.)

Retail banking, like just about every other retail industry, is being sucked with new generations into Web 2.0, the “Social Web.”

And the Social Web is, fundamentally, a self- (and group) identity-building and identity-expression machine.

So the banking sector has to prepare for a near-term future where it plays an active role in the identity construction and identity articulation of its customers. Here they are shown some important ways to do it. That is, they have been gifted a blueprint of the future of their industry.

I’m going back to the S+B interview with Lawrence Burns, former GM head of R&D, cited in my previous post, because there is more to be had in understanding how systems dynamics has shaped and will shape the future of the automobile industry.

This not only helps us think about automobiles, energy, public transport, and so on, but also about foresight in all industries.

Asked about the likelihood of “transformational” change in the auto industry—given the historical pattern of slow, incremental change we have seen for decades—Burns says:

“The main reason upheavals haven’t happened is that the automobile transportation system benefited from a tremendous self-reinforcing dynamic: the codependence between the roadway infrastructure, the energy infrastructure, and the machines that we created.”

In other words, systems dynamics were at work, in this case dominated by a deeply powerful reinforcing loop:

“As cars became available in the early 1900s, you needed to build roads suitable for them, and the costs of the roads were paid with gasoline taxes… As more cars were manufactured, more gasoline was consumed; the more gasoline was consumed, the more roads were built. The more roads were built, the more valuable a car became. And as cars became more valuable, it led to more cars being bought… Next thing, you wake up and in the United States you have 250 million cars, and they travel on 4 million miles of road, 3 trillion miles a year…

“So we thought about a new DNA for the automobile, but you couldn’t create that just for the car itself. It has to operate within a new codependent system.”

Too smart to crash

What drives this new system, is of course the core of the debate. In Burns’ view the key issue is vehicles will become “too smart to crash,” allowing them to be built without current safety defences, that is, 75 percent lighter, which drastically reduces energy requirements.

“The problem with batteries today isn’t really the batteries themselves; the problem is the vehicle that we’re putting them in. To power a typical car today, you need a battery the size of one or two Sumo wrestlers, and it takes eight hours to recharge, so you need charging stations in garages or on the street. For the 750-pound class of vehicles that we envision, the battery could someday become small enough so that you could easily bring it into your house or apartment to recharge, and it would recharge in just three hours.”

Everything rests on the assumption of whether “too smart to crash” is possible, and the secondary assumption whether consumers will ever really trust this. The former is surely sound, the latter questionable.

But, no matter. At least this view of the automobile industry evolution, or indeed revolution, is in clear acknowledgement that one will not see the future of the auto industry by looking through the lens of a single issue such as global warming, or any single propulsion or other technology.

The car is inextricably tied to the deeper systems it is part of. Any transformational future proposed or envisaged—whether that of Burns, or environmental lobbyists, or public transport evangelists, or any other—has to show how the whole current reinforcing system behind the car is overcome, that is bettered for most consumers and stakeholders, by a new system.

First posted at Forbes Leadership: http://blogs.forbes.com/adamgordon

.

Truth be told, the foresight field is littered with predictions about the future of the automobile, from the futurists’ flying car that never happened to the-pumps-run-dry doomsday, and everything inbetween.

The Xiao EN-V concept car. Photograph © General Motors / Wieck Media Services Inc

But, judging by the interview, Burns has a higher-quality foresight view of this industry than most, and this because he prioritizes what consumers really value as a guide to what will emerge over any policy principle or ideological interest.

What do consumers really value? “There’s nothing like the freedom they (cars) provide to let us go where we want, when we want, with the people we want to travel with,” says Burns.

“Ever since people could walk, the ability to move when they want and where they want is something people have found very compelling.”

Nothing new, but what he is warding off, in preparing the ground to looking to the industry future, is views of the automotive future that are ideologically colored, particularly those imbued with the virtues of public transport.

Says Burns, “Three major impediments get in the way of public transportation:

• The first is routes. A public transportation system can’t go everywhere, so people have to have a way to get to and from the stations.
• The second is schedules. You can’t leave exactly when you want to, so you have to arrive before the public transit system arrives to pick you up, which has major impacts on how people schedule their lives. And unfortunately, those schedules aren’t always predictable, so you have to buffer.
• The third is that since people have to shift modes from how they get to the station — whether it’s in cars, on scooters, or on bicycles — to the public transport mode, you create a need for parking.”

This balance could change — this is what public transport executives seek to effect. But until there is clear reason to see public-transport pain-points diminishing, there’s no reason to see anything but private-dominated transport in the future (other than very dense urban environments such as Manhattan.)

Pain avoidance

Burns places automotive foresight at the intellectual crossroads between what the majority of consumers really want (or what pain they want to avoid) and what pundits and ideologues think would be a better solution. Guess which always wins?

With that issue solved, the question then turns to what these private vehicles are exactly? Here Burns and co-authors have a vision, but it is more “anybody’s guess.” Their fundamental assumptions is that onboard inter-vehicle accident-avoidance technology is watertight, which means cars don’t need all their defensive armour and can so be far lighter, and therefore use less energy, so battery power and life is no longer the limiting issue it is today. See the concept-car above.

This blog first posted at Forbes Leadership: http://blogs.forbes.com/adamgordon

.

In 1995, at the height of Microsoft’s power over the economy and the zeitgeist (before Google came into its own, before Apple renewed, etc.) Bill Gates wrote “The Road Ahead,” which was, as one would expect, a broadly techno-optimistic look at the future. Did it see 9/11? No. Iraq War 2? No. The Credit Crunch? No. For a start it only really thinks about digital technology, and that’s going to be a very partial guide to the road ahead, at best.

But, in a recent The Atlantic article, “Bill Gates: More Profit than Prophet,” Tom McNichol evaluates Gates’s foresight on its own terms. As reproduced below, he finds it more “miss” than “hit.”

In general, Gates makes the mistakes outlined in Future Savvy, particularly in predicting the future based on its technological possibility rather than economic or social practicality. He’s short on systemic/feedback thinking and therefore misses side effects and unintended consequences. He also falls into the wishful-thinking bias: mixing up what he and (and Microsoft business) would like the future to be with what it really will be.

This last factor is less a mistake than a classic tool of future advocacy, and Gates would no doubt admit to a bit of this. It is illuminating (and sobering for future predictors) to see how much of the digital future Microsoft had within in its area of control in 1995, which it ceded to others. That lowered Microsoft’s ability to influence the road ahead and therefore weakened Gates’ predictions.

The McNichol analysis (shortened in places):

E-Mail
Prediction: Gates wrote, “Electronic mail and shared screens will eliminate the need for many meetings. … when face-to-face meetings do take place, they will be more efficient because participants will have already exchanged background information by e-mail. … information overload is not unique to the (information) highway, and it needn’t be a problem.”
Verdict: Miss. Gates’s view of e-mail now seems naively Utopian, failing to account for unintended consequences. If anything, e-mail has made workplace meetings more frequent and less efficient. “Didn’t you get that e-mail?” is probably the single most common question posed at meetings, a query that often leads to … another meeting.

The Wallet PC
Prediction: “You’ll be able to carry the wallet PC in your pocket or purse. It will display messages and schedules and also let you read or send electronic mail and faxes, monitor weather and stock reports, play both simple and sophisticated games, browse information if you’re bored, or choose from among thousands of easy-to-call up photos of your kids.”
Verdict: Hit. Gates’s wallet PC is more or less today’s mobile smartphone with voice capability added.

Wireless Networks
Prediction: “The wireless networks of the future will be faster, but unless there is a major breakthrough, wired networks will have a far greater bandwidth. Mobile devices will be able to send and receive messages, but it will be expensive and unusual to use them to receive an individual video stream.”
Verdict: Miss. Today, receiving a wireless video stream is neither expensive nor unusual; in fact, it’s so commonplace that most people don’t give it a second thought. Gates failed to anticipate that wireless would become cheaper and faster, but his chief mistake was a common but flawed assumption among techno-futurists: that new technology is adopted chiefly on the basis of technological superiority rather than social factors.

Social Networking
Prediction: “The (information) highway will not only make it easier to keep up with distant friends, it will also enable us to find new companions. Friendships formed across the network will lead naturally to getting together in person.”
Verdict: Hit and Miss. One of the killer apps of the information highway has turned out to be social networking… But friendships formed online don’t regularly lead to face-to-face meetings. Far more common is the user with 250 Facebook friends, most of whom he rarely, if ever, sees in person.

Online Shopping
Prediction: “Because the information highway will carry video, you’ll often be able to see exactly what you’ve ordered. … you won’t have to wonder whether the flowers you ordered for your mother by telephone were really as stunning as you’d hoped. You’ll be able to watch the florist arrange the bouquet, change your mind if you want, and replace wilting roses with fresh anemones.”
Verdict: Miss. Gates was right that the information highway would carry video, but he completely misread the social and economic factors that would shape its use in online commerce. How on earth would a harried florist find the time to hold a videoconference with every customer who orders flowers for Mother’s Day? What company would absorb the colossal expense of having orders changed at the last second according to customers’ shifting whims? Gates’s vision of online shopping has turned out to be a lot like past predictions about personal jet packs and moving sidewalks: a future that’s technologically possible but socially and economically impractical.

Videoconferencing
Prediction: “Small video devices using cameras attached to personal computers or television sets will allow us to meet readily across the information highway with much higher quality pictures and sound for lower prices.”
Verdict: Hit. What came to be called webcams are standard issue on PCs, or can be purchased from Bill Gates’s favorite company for under $30.

The Internet and the Web
Prediction: Gates’s 286-page book mentions the World Wide Web on only four of its pages, and portrays the Internet as a subset of a much a larger “Information Superhighway.” … Verdict: Miss. Gates’s notion that the Internet would play a supporting role in the information highway of the future, rather than being the highway itself, was out-of-date the day The Road Ahead was published… and he made major revisions to a second edition of The Road Ahead, adding material that highlighted the significance of the Internet. In many ways, Gates’s cloudy crystal ball regarding the Internet amounted to wishful thinking. Gates built Microsoft into a global powerhouse by selling proprietary software that users loaded onto their PCs. He wasn’t likely to warm to the idea that the same functions could be delivered cheaper and faster through a decentralized network that he couldn’t control.

Privacy
Predication: “A decade from now, you may shake your head that there was ever a time when any stranger or wrong number could interrupt you at home with a phone call. … by explicitly indicating allowable interruptions, you will be able to establish your home — or anywhere you choose — as your sanctuary.”
Verdict: Little Hit, Big Miss. It’s true that technology lets you explicitly indicate allowable interruptions — you can use caller ID to dodge unwanted calls or sign up at the National Do Not Call Registry to nix telemarketers. But the notion that technology would pave the way to greater privacy has turned out to be anything but true.

So to the Copenhagen climate change summit, and all the luminaries and dignitaries and celebrities landing at København airport, many of them in private jets.

http://www.cph.dk/CPH/DK/MAIN

This tells us something about the future, and what it says is: ‘needs must.’ What are they going to do, row a boat to Copenhagen? Scale that up and you have the real, actual future. People will fly. In fact the entire new global middle class of billions will fly. And they will heat their homes. And they will eat meat, and so on. And any even remotely democratic system that tries to take away this will be out on its ear.

But we will of course move to cleaner, renewable, sustainable systems. How fast this happens depends essentially on money, which in turn depends on political will, which in turn depends on public concern. Money is required to fund new energy technology research, and — the core issue of Copenhagen this week — it is needed to buy off industrializing countries.

There’s no doubt that climate change (manmade or not) is real, and a real danger. But when scientists and academics are worried about it that means little in terms of changes to human practices. When the public gets concerned — as they now are — we get the possibility of fundamental change. This is true of the future generally, not just climate and the environment.

Between the public sentiment and the money lies political will. Essentially the political will of post-industrial economies on the one side, who find it politically easy, relatively, to pay the price of emissions constraints vs. that of developing economies which will be choked economically and therefore politically by those constraints.

Inequality

Correlating degrees warming with ecological and therefore social upheaval is important. But to think that is what the argument is about is to miss the point. The point is global inequality and its future, and how developing economies are not going to allow emissions constraints to further entrench it.

The future goes always to the most powerful side. That’s what power is for: determining the future. The sides are both strong in this dispute, so this battle will not be won or lost in Copenhagen this week. We are still in its early stages. The effects of climate change are incremental (unlike, say, nuclear holocaust) meaning there is plenty of room for postponement even if the planet can’t and won’t ultimately take it. And those who would occupy the moral high ground have burned public and private jet fuel to be there to do it, and will no doubt indulge in a bit of Smørrebrød and Frikadeller too. Needs must.

So expect the political clock to remain stuck as it has been for a while now, at ’5 minutes to midnight,’ while the issue smolders slowly without definitive resolution — until technology advances get human energy, finally, off fossil fuels and the problem works its way out of environmental and human systems.

Yes, Ben. I’m sure you know this has all been said before ad nauseam. But more importantly, 40 years on many lessons have been learned, and it wouldn’t run foul of quality journalism standards to reflect this.

First, let’s be clear: nobody can predict the future. Anyone who says they can is a charlatan. Also, yes, unconscionably dreadful and irresponsible predictions have been made and are continually being made. But there are three problems with the ‘no-flying-car-so-there-we-can’t-predict-the-future’ argument:

(1) The kinds of predictions Millar cites are a product of a particular moment in Western thought and therefore foresight. The 1960s and early 70s were a time of Post-War American emergence, unleashing for a while a techno-futurist predictive rapture, most of which has indeed proved to be rubbish. There are still people, very famous talking-head futurists, promoting techno-rapture for the 21st century (caveat emptor) but as a whole the foresight field has moved on to become much more circumspect about what can be predicted.

Balancing techno-fantasy

Foresight practitioners are these days more likely to balance technology wowee with economic, social, and environmental friction; see systemic (often indirect or counter-intuitive) effects where once only simple cause-and-effect was seen; and create scenarios of key alternative outcomes rather than predict one.

(2) The second thing that is missed in gleefully deriding foresight work, is how many people and institutions get it right, or right enough.  It’s axiomatic that in order to be successful a person or organization must have correctly assessed both key changes and rate of change in their operating environment. To take a famous case, as quoted in Future Savvy, while Nixon’s Vice President Spiro Agnew in 1972 erroneously forecast super-sonic passenger air travel, Herb Kelleher, founder of SouthWest Airlines, foresaw the low-cost air travel industry. Bingo. Billionaire. Similarly, behind every success one can find future thinking that, while sometimes latent, was present and correct.

(3) The purpose of foresight work is misunderstood. We cannot predict the future and it’s pointless to try. We can only assess signals of change, trends, and potential for surprises and reversals, including challenging our all-too-easily calcified mental models, and take this into a process of understanding alternative outcomes and pre-considering best strategic actions. In other words, actively stimulating the investigation and analysis of future conditions in order to create the basis of better decision-making today.

In fact sometimes the ‘strategic conversation’ that results from poor predictions is instructive to managers. As I say to clients: the goal of foresight work is better decisions not better predictions.

Back-street abortionists

The reality is that there is good and bad foresight work. Yes, some futurists are the technical and moral equivalent of back street abortionists. But the good work remains, and quality foresight is a critical advantage to decision-makers. The key thing is to be able to tell good foresight work from bad.

Simplistic trashing of foresight work en bloc ignores the weight of case evidence that people and organizations can improve their management of future uncertainty and/or create a situation where they manage the future better than competitors. Further, it encourages managers to fly blind into changing environments, often resulting in spectacularly poor decisions that deeply and widely punish their dependent stakeholders.

So this stimulates me to put down a few thoughts about risk assessment and its relationship with industry and strategic foresight as a whole. This is a big topic of course, but seeing as the categories are confused a lot, it’s worth tackling even if just in summary terms.

When I reach the topic of Risk Assessment in my ‘Industry Foresight and Business Future Strategy’ MBA elective, I use the ‘Adidas-Salomon: Incorporating Risk into Corporate Strategy’ mini-case [Ref: ICFAI 304-141-1; sourced via Cranfield’s Case Clearing house.]

The case is a useful baseline in risk assessment because it describes the various risks a multinational company typically faces: marketing risks (market change, brand image); operations risks (quality; reliability of processes and suppliers); social & environmental risks (workforce & natural resources compliance); legal (liability, regulation, patent); information technology (compromise or disruption); and financial risks (currency, interest rate, credit).

Business disruptors
In sum these are the things that could damage or disrupt the business. Isolating such factors, keeping vigilance over them, and having thought through or enacted counter-measures in advance, allows the organization to better control or reduce the impact should risk become reality.

All risks are future events, so a risk assessment is undoubtedly a future study, but assuming a company looks diligently across all these categories for potential and emerging hazards, how prepared is it for a changing world? What kind of industry foresight does this give managers? Is a risk assessment a futures assessment?

The obvious first answer is that a risk assessment is only half the equation. It’s oriented to the downside potential of changes not the upside; looking for threats not opportunities. Obviously that means that opportunities are less likely to be identified.

The second thing is that a standard risk assessment operates in the realm of known risks, in known categories, that may cause disruption and damage in a known way. It doesn’t have the mechanism to expand conceptions of what could go wrong, or how it could go wrong, or what the full knock-on effects will be. The types of mental-model-expanding techniques that fuller foresight offers are not built into a typical risk assessment.

Strategy questions
Third, risk assessments never really broach the question: is the business idea or business model good and will it keep on being good? That is, what products or services will be appropriate going forward, or how will models of supply or manufacture or marketing or fulfillment need to change, due to technology change or shifting consumer preferences.

In other words, risk assessment doesn’t ask strategic questions of managers. It is part of the day-to-day management vigilance necessary with reference to the future – the hygiene factors in running an organization. It is about keeping the business going as is, not about changing it for a changing word.

There’s nothing wrong with this. The point is, it’s just ‘first base’ in building a quality view of the future, and therein a robust point-of-view about what to do next. Although no doubt companies such as Google or Apple or Virgin, etc., assess and mitigate their risks, they didn’t become successful in their future by doing risk assessment and saying ‘That’s it, were done. We’re ready for the future.”

Picture: londonfashionweek.co.uk

London Fashion Week, the UK’s slice of the $300-billion global fashion industry, starts today with flash of couture, whirring of camera and, no doubt, glug of Veuve-Cliquot. All the sass and celebrity pizzaz, and the actual catwalk schedule, can be found at londonfashionweek.co.uk

So… it’s teen giraffes tottering around in outrageous stuff, the watered down version of which will be pumped through the supply chain until it appears at your local department store in six-to-nine months. Same as it ever was, right?

In fact, not really. One of the gathering trends of the current era, across many industries, is the empowerment of consumers as ‘taste-makers,’ circumventing designers and specialist advisers. This is currently putting fashion executives through the wringer as “who decides” what is good, what is made and marketed, is being wrested from the fashion elite and from fashion intermediaries (glossy magazines like Vogue and Elle) by the “woman-in-the-street.”

The industry’s longstanding top-down orientation — where “we” told “you” what next year’s ‘look’ will be — is cracking as consumers who can easily access, share, and discuss every fashion preference, including their own, now get ‘networked affirmation’ rather than affirmation from the top.

Internet and mobile communications, and social networking technologies are behind this, of course. Access to style and fashion advice now comes anywhere, anytime. The stuffy catwalk shows are not open to the public (ah, the whiff of elitism still breathes for now,) but as a recent story in the LA Times points out: “Images can be seen online minutes after a designer shows them… The Internet makes it possible not only to read about fashion but to participate in it. The use of sites that enable users to create their own fashion-spreads, share photos of themselves in different outfits and elicit wardrobe advice from their peers is skyrocketing.”

The news for elite arbiters of taste in every industry in the 21st Century: it’s game-over. You will have to participate with your customers in their socially-networked formation of perceptions and opinions, a process you will be able to sometimes lead, but more often have to follow.

I note from a link on the Ian Miles Futures blog that “2025

For full disclosure, I should say I worked in the Coates office in Washington D.C. during the mid-late 1990s (but got there just after the book was done.)

There are deep and ultimately overwhelming problems with the book itself. It sees science-technology as the primary driver of change, when what science is done and what technology is produced is often the product of policy or economic or values / zeitgeist decisions further up the chain. It also has an astoundingly poor conceptual framework (‘Worlds 1, 2, 3′) for dealing with non-US societies and cultures, and their economic and social development: one that would make Tom Friedman (‘World is Flat’) giggle and Hans Rosling surely cry. Truly there are many reasons they have to give this book away for free.

But its importance is elsewhere. It remains remarkable for one thing — the thing that the Coates & Jarratt foresight firm was known for — a willingness to speculate confidently and in detail (and sometimes even stupidly) about future changes. The book is likewise exemplary in its commitment to concrete, interesting, ‘fearless’ long-range speculation, in a world where most analysts waste most of their foresight ink timidly equivocating and covering their back.

Quality, reloaded

Evocative, concrete speculation is important, even if it is wrong. It is commonly misapprehended that the purpose of foresight work is to “predict the future,” (and someone with this perspective is going to pop up in 2025 and say “so, how right or wrong was this book?”) But, nobody can be right. The real value of foresight work is other: to know as much as we can about the present, and the forces and factors changing it, to be able to preconceive the full range of possible future outcomes that pertain, in order to make decisions today towards an outcome we prefer. (Who “we” are and what “we” prefer — social welfare; shareholder value maximization; environmental sustainability, etc., — will vary hugely among interest groups of course.)

This preconception (of a range of scenarios, if you like) is what allows truly effective discussions and debates to take place in considering alternatives, and therefore promotes better decision-making regardless of whether the scenarios ultimately turn out to have been, in themselves, ‘right’ or ‘wrong.’ High-quality scenarios are to be preferred of course, but quality is in the ability to stimulate and provoke management attention to the right areas in a timely manner, not in having been right in prediction. As Coates used to say (and I echo this to my Industry Foresight students): “You don’t have to be right, you just have to be interesting.”

One of the benefits of thinking about science and technology foresight in terms of jobs is that doing so encourages a reality check, forcing the question: will someone get paid to do this, if so, by whom and why (how will it be profitable to the job giver?) In other words, the question is taken beyond whether one can imagine a job that will need doing or a job that someone might like to do it – that’s just mental bubble gum – to the more interesting and taxing issue of whether such need will justify enough paying customers such that the job will exist at all.

Of course, in all this science and technology progress will make new products and services possible partly by reducing the price point of providing them.

Not all of the jobs of the future listed below, I feel, pass this test. But many do. And it’s an interesting thought experiment. It’s a work in progress (see below.) The list as exists so far is:

1.  Body Part Maker
Due to the huge advances being made in bio-tissues, robotics and plastics, the creation of body parts – from organs to limbs – will soon be possible, requiring body part makers, body part stores and body part repair shops.

2.  Nano-Medic
Advances in nanotechnology offer the potential for a range of sub-atomic ‘nanoscale’ devices, inserts and procedures that could transform personal healthcare.. A new range of nano-medicine specialists will be required to administer these treatments.

3.  Pharmer (sic) of Genetically Engineered Crops and Livestock
New-age farmers will raise crops and livestock that have been genetically engineered to improve yields and produce therapeutic proteins. Works in progress include a vaccine-carrying tomato and therapeutic milk from cows, sheep and goats.

4.  Old Age Wellness Manager / Consultant Specialists
Drawing on a range of medical, pharmaceutical, prosthetic, psychiatric, natural and fitness solutions to help manage the various health and personal needs of the aging population.

5.  Memory Augmentation Surgeon
Surgeons that add extra memory to people who want to increase their memory capacity and to help those who have been over exposed to information in the course of their life and simply can no longer take on any more information – thus leading to sensory shutdown.

6. ‘New Science’ Ethicist
As scientific advances accelerate in new and emerging fields such as cloning, proteomics and nanotechnology, a new breed of ethicist may be required. These science ethicists will need to understand a range of underlying scientific fields and help society make consistent choices about what developments to allow. Much of science will not be a question of can we, but should we..

7.  Space Pilots, Architects and Tour Guides
With Virgin Galactic and others pioneering space tourism, space trained pilots and tour guides will be needed, as well as designers to enable the habitation of space and the planets. Current projects at SICSA (University of Houston) include a greenhouse on Mars, lunar outposts and space exploration vehicles.

8.  Vertical Farmers
There is growing interest in the concept of city based vertical farms, with hydroponically-fed food being grown in multi-storey buildings. These offer the potential to dramatically increase farm yield and reduce environmental degradation. The managers of such entities will require expertise in a range of scientific disciplines, engineering and commerce.

9.  Climate Change Reversal Specialist
As the threats and impacts of climate change increase, a new breed of engineer-scientists will be required to help reduce or reverse the effects of climate change on particular locations. They will need to apply multi-disciplinary solutions ranging from filling the oceans with iron filings to erecting giant umbrellas that deflect the sun’s rays.

10. Quarantine Enforcer
If a deadly virus starts spreading rapidly, few countries, and few people, will be prepared. Nurses will be in short supply. Moreover, as mortality rates rise, and neighborhoods are shut down, someone will have to guard the gates.

11. Weather Modification Police
The act of stealing clouds to create rain is already happening in some parts of the world, and is altering weather patterns thousands of miles away. Weather modification police will need to control and monitor who is allowed to shoot rockets containing silver iodine into the air – a way to provoke rainfall from passing clouds.

12. Virtual Lawyer
As more and more of our daily life goes online, specialists will be required to resolve legal disputes which could involve citizens resident in different legal jurisdictions.

13.  Avatar Manager / Devotees – Virtual Teachers
Avatars could be used to support or even replace teachers in the elementary classroom, i.e., computer personas that serve as personal interactive guides. The Devotee is the human that makes sure that the Avatar and the student are properly matched and engaged.

14. Alternative Vehicle Developers
Designers and builders of the next generations of vehicle transport using alternative materials and fuels. Could the dream of underwater and flying cars become a reality within the next two decades?

15.  Narrowcasters
As the broadcasting media become increasingly personalized, roles will emerge for specialists working with content providers and advertisers to create content tailored to individual needs. While mass market customisation solutions may be automated, premium rate narrow casting could be performed by humans.

16. Waste Data Handler
Specialists providing a secure data disposal service for those who do not want to be tracked, electronically or otherwise.

17. Virtual Clutter Organizer
Specialists will help us organise our electronic lives. Clutter management would include effective handling of email, ensuring orderly storage of data, management of electronic ID’s and rationalizing the applications we use.

18.  Time Broker / Time Bank Trader
Alternative currencies will evolve their own markets – for example time banking already exists. (Time banking facilitates reciprocal service exchange based on units of time.)

19.  Social ‘Networking’ Worker
Social workers for those in some way traumatized or marginalized by social networking.

20. Personal Branders
An extension of the role played by stylists, publicists and executive coaches –advising on how to create a personal ‘brand’ using social and other media. What personality are you projecting via your Blog, Twitter, etc? What personal values do you want to build into your image – and is your image consistent with your real life persona and your goals?

I added a few of my own to the database (trying to avoid repetition) which would both be needed and economically justifiable:
(1) Organ Agent: person who sources and negotiates real or artificial organs on behalf of those in who want them. Interacts with donor, manages prices or bids if applicable, negotiates with hospitals, and so on.
(2) Automated Systems Monitor: person who oversees automated systems (e.g. smart highways) and intervenes and corrects as necessary. “ASMs” would each need specific expertise in their field — transport or manufacturing or surgery or whatever is automated — but would share the specific skill of being a complex-automated-system monitor, evaluator, and emergency troubleshooter.
(3) End-of-Life Planner: person who helps people plan and manage their own death (combating the fact that medicine/technology will be able to keep most people technically alive pretty much forever).

You can add your own thoughts by taking the survey at http://www.zoomerang.com/Survey/?p=WEB229HP2J3ALX closing date: August 19th, 2009.

I’m thinking about this as I see the Guardian today featuring a story about how “Poundland” has doubled it’s profits. Poundland is a copy-cat of the venerable US institution, the “dollar store,” where everything cost the same price, in this case £1.

Pic: Andrew Fox, The Guardian, August 4, 2009

The merchandising of these stores is not unsubtle. There are definite too-good-to-be-true loss leaders, but these more than offset by the many items that cost pennies wholesale. Fair enough. And recently reported doubling of profits is because more people are buying at these stores (downshifting) due to recessionarly squeeze and/or because of the current “sense of thrift” in the zeitgeist which makes pennywatching more “the done thing.”

But neither merchandising, nor consumer psychology is our primary concern here. From a foresight point of view, the point is that forecasts of 2010 that were around around a decade or two ago didn’t quite get around to saying anything about Poundstretcher leading a healthy economic life. It’s as unsexy as anything, compared to “peak oil” or advancing “singularity,” or nano-babble, and so on into the glorious future – or its polar alternative: crash & burn, soup kitchens, urban warlords rampaging, and so on.

But here we are coming to the end of the decade and a basic retailing gimmick for the squeezed middle-class consumer is well trafficked and very much part of the future. Yes, it’s success correlates with tougher times, but economic cycles will be with us repeatedly through the rest of the century and beyond.

This doesn’t mean there won’t be breakthroughs in technology or in consumer behavior. In fact, looking at the picture, one surely would not have got a pound for any amount of plain bottled water in a retail environment 20 years ago. Things do change. They just change slowly, or unevenly, against the gritty reality of savvy agregate choices made by a wary (global and growing) middle class.

Samuel, L., Future: A Recent History, University of Texas Press, 2009

I recently received a copy of Future: A Recent History to review. True confession: what hit me first on picking up the book was (a) “wow, the title Future is not already taken!? And (b) what a fabulous job the University of Texas Press has done producing this book. It is beautifully designed, with an understated Art Deco motif, and carefully laid out with enough text on the page, on delightfully solid paper stock.
It may seem odd to go on about text on the page, but it’s much easier to read like an adult, in paragraphs. So many books, particularly business books, these days appear produced at 14-point, double spacing, like pre-school readers. Makes you wonder…

Anyway, author Larry Samuel’s project is to investigate the history of views of the future from 1920 to the present. (The book has an acknowledged US-centric focus, partially defended by the notion that future-mindedness is “a principle strand in America’s DNA.”) He organizes the book chronologically into six periods between then and now, and shows, with interesting examples, how each period had its own views of the future, and how the views shifted from period to period.

In tracing the history of “tommorowism,” in this way, Future is on a similar track to the classic book in this field: I.F. Clarke’s The Pattern of Expectation 1644-2001 (Jonathan Cape, 1979). It ultimately makes similar points, although Samuel’s argument is obviously drawn from more recent examples. As Samuel puts it: “A look back on how people looked forward reveals that while it possesses certain common themes … the future is not a fixed idea but a highly variable on that reflects the values of those who are imagining it.”

Happily I can say this chimes exactly with the argument of Future Savvy, particularly Chapter 4 “Zeitgeist & Perception,” where I argued how heavily the nature of the present and its topical issues frames how the future is seen (what is forecast, what is aspired to or feared, what counts as a valid method for thinking ahead, and so on). Which means the framing conditions of the present  should be carefully analyzed in assessing the validity of any future view.

Historiography

Historiography – investigating the meta-conditions surrounding what is recorded and how it is interpreted by historians – what counts as “history” and for whom –  is a well-understood part of doing good history. Unfortunately, there is no equivalent standard “futuriography” in the foresight field, despite it being absolutely fundamental to understanding the value of our own predictions as, similarly, highly determined by the epistemic configurations of their production. It is here that Samuel very competently fills a much needed gap.

The practical implication of this, which Future does not get into – it’s not that kind of book – is that to make better predictions (or make valid assessments of others’ predictions) we need to ask stiff questions as to how much of what we foresee is determined by the perspectives of today, and expect the answer to be “very much.” Understanding the limitations and biases of our own perspective is the sine-qua-non of a robust view of what tomorrow will actually bring.

Allowing for the usual pep-talk style of these things, it’s possible to boil the list down to five key things, which will indeed be essential to technology enabled industry and social change in the lifetime of today’s college graduates:

1. Non-pulluting, inexhaustible energy. Schwartz mentioned potential sources including fusion and gasoline-excreting molecules. “We need something new for the long run, and it will require new physics, new chemistry, new materials, new biology, or likely some combination.”

2. A “bio-industrial revolution” to make production of goods more energy efficient and environmentally sustainable.

3. Advancing understanding of the human brain, and developing new means to combat aging effects.

4. Improving agriculture to raise yields while reducing environmental costs.

5. Better urban planning, civil engineering, and smart architecture for more sustainable cities.

A fairly well known list – yet these are the key issues. But the most interesting thing of all that Schwartz said was this:”graduates should not assume they can do it alone. Collaboration is a key ingredient of progress.”

“At some point in the next few years, probably by the time you are 30 … you will have to make a life trajectory decision that no one tells you about: Are you mainly going to work on your own or work through others?” Schwartz said. “Many engineers, scientists, artists, poets, writers have great lives working mostly by themselves. But there are many things you cannot do on your own. If you want to lead research teams in larger organizations, or design and construct new buildings, or make movies or start new businesses, the skills of human collaboration are essential to success.”

In other words, collaboration – the means to and willingness to and resources to collaborate (globally) – is a key enabler of important breakthroughs. In theory everyone knows this and everyone agrees. But how much of competitive and legal process is all about protecting individual or national work, that is disrupting collaboration?

So in addition to the grand technology challenges for coming lifetimes, I offer a similar grand policy challenge (perhaps for Kennedy School grads of 2009): create the policies that genuinely promote and encourage collaboration. Do not encourage people, or companies, or countries to see benefit in working on their own. Facilitate and reward information sharing at every level… and then the Rensselaer grads and their equivalent around the country and the world will really be able to create the future that Schwartz envisions.

For event report see Rensselaer Polytechnic Institute http://news.rpi.edu/update.do?artcenterkey=2585

It was in this spirit that I picked up the UK launch issue (aka May 2009) of Wired. Actually it’s not the first launch. Wired was in the UK ten years ago, but Condé Nast withdrew it in the dot.com crash. In the US at the time, I remember when Wired, the poster child of the Silicon Valley / Nasdaq bonanza, was almost as thick as a phone book each month. But those days were soon over.

Anyway, who could resist an offering that was about to tell me about my “Life in the future. “Fake Meat, Robots and Electro-Sex: the World is About to Change.” On the cover are, I kid you not, flying cars!

Now, I wouldn’t take this stuff seriously for a moment, if everyone else promised not to. But they don’t. So here we go. In the “What’s Next?” cover story 46 experts make 99 predictions about the next 40 years, and none of them will happen, or not in the time frame expressed.

Oh, moon settlement?

I shrink from sharing the list. Meal replacement patches, check. Moon settlement, check. The male pill, check. Every techno-fantasy of the jockish sci-fi world, check. Well, let’s stop on the male pill for a moment. Can we not do it? Sure we can do it – today. What’s stopping it is not technology. It is attitudes (machismo, essentially). So Wired experts are telling us that this will go away in a decade. Puh-leez.

I hardly need mention there’s no method given behind any of these expert forecasts.

Don’t you think Wired should be asking themselves why, in 2009, they are producing 186 pages of dead tree and carting it around the country in carbon-emitting trucks? Technology-vision may lead you to a view of the future. But it’s unreliable. The future is determined by what consumers are ready for. Well, that’s one of the 20-or-so key forecast filtering principles of Future Savvy.

Perhaps we should look at the cover story for what it is really about – which is selling magazines. Because, there’s no doubt that tech is changing, and many new capabilities are coming on stream, and this is very, very fascinating to imagine uses for. And this fascination is what Wired packages and sells. Don’t bet any money on the predictions though, certainly not their timeline.

But sturdy in some areas

Aside from the predicting lark, it’s a good magazine of its kind. The features are well-conceived, well-written, for example, one about how the BBC iPlayer business was built; a feature on sea salvage; a profile of PayPal founder Elon Musk; the David X Li formula and how it mis-calculated risk, and so on. Great stuff. Actually quite a sturdy business-oriented-view of techno-change, if you can get past the boys-with-toys riff of the magazine as a whole.

So, actually, much to like. Just, please, don’t think a lad’s mag is going to tell you anything coherent about the future.

Guinness' view of the pub of 2259. Image credit: Chris Bainbridge

The Guinness Pub-of-the-Future is a St. Patrick’s day (March 17) promotion. Nothing wrong with a little bit of fantasy foresight. But what they come up is so “20th-century-futurism” it’s hilarious. Among various reports on the project – for example in the Telegraph – the following features are foreseen:

- robotic doorman, greets you by name
- cash obsolete; orders via RFID; payments deducted automatically
- your product tailored to you on the spot
- touch-sensitive tables, send your order straight to the bar
- socializing via virtual / hologram technology
- a running tally of the number of units consumed.

Yawn. Even on it’s own terms (minimal constraints of realism) this is a totally derivative piece of foresight. These “innovations” are the staples of an infotech view of the future, and they have all been thought and spoken of countless times. Also many of the elements and services cited are already here, or not more than a decade away. What we have is the current pub assumptions + digital steriods, while the year 2259 will be, truly, another world.

The limits to growth
But all this leads us to more interesting industry foresight problem. Will there be pubs in even a generation, never mind 250 years? What the Telegraph dryly observes at the bottom of its report is that 39 pubs are closing every week Why? A number of driving forces are coming together:

First is strict drink-driving limits, which makes “the local” literally local or nothing. Second, pubs in the UK have traditionally been a refuge from housing that was poor and/or underheated. Unprecedented waves of affluence (credit-crunch notwithstanding) have led to widespread housing “do-ups.” It’s now a valid option for most people to spend their leisure time at home and entertain at home.

Then there’s the where’s-my-friend trend. You’re likely to go down the pub if your friends are there, but not if they are where most people’s friends are: on Facebook.

The social-legislative clock
Fourth, no matter how you dress it up, pubs are retail outlets. So, like all retail they are under the cosh in a Wal-mart / Tesco world. The price gap between store and pub has become too great for most consumers to cross with good conscience.

Which brings us to the current price-floor legislation bid. Alcohol is a huge social cost in terms of health care and violence. Drink costs the NHS £3bn a year, and the total price of alcohol to the taxpayer is estimated at five times that. Eventually these costs will become unjustifiable so, like smoking before it, the social-legislative clock is ticking for booze. As the 2-martini lunch has become the 2-seltzer lunch, the trend to social stigmatization is clear, and legislators will follow (not with Prohibition, but with a much more subtle community-endorsed squeeze).

Like the good politician he is, Gordon Brown won’t let his party get ahead of the trend. But the trend is clear and it bodes ill for pubs.

Conference: March 19-21

Tim Brown of IDEO, the the industrial design firm, recently published a Harvard Business Review piece Design Thinking – investigating designer-methods in business innovation. At Davos last month there was a “Global Agenda Council/ Design,” featuring Newsweek’s Bruce Nussbaum and built-environment design firm ARUP’s head of foresight, Chris Leubkeman. (The general agenda may be found here.) Next month, the Association of Professional Futurists are having a “Futures by Design”  conference in association with The Art Center College of Design in Pasadena, CA.

And so on. I’m going to be blogging more about this. But for now I wanted to put out a note-to-self I wrote on the issue about five years ago, trying to briefly define how the fields relate to each other, and what the crossover is. Here goes:

The tools of design and planning dovetail closely with those of industry foresight. The overlap and interaction between these two disciplines is not commonly understood, and so the methods and process insights from design professions that could augment the range of strategic foresight tools is often ignored.

1. Beyond aesthetics
Sunday supplements and glossy magazines often use “design” to mean style and fashion. While aesthetics is important, good design means much more than how products appear. It is about creating better processes, interactions and solutions for human benefit. This often involves experimenting with new technologies, envisaging possibilities under conditions of uncertainty and complexity, exploring and comparing alternatives, and determining the best and most durable solution for the long term.

2. Future focus
Whether planning a building, or redesigning a product, or innovating a process, the designer is called on to anticipate a solution that caters to future needs ­ often responding to futures issues, for example environmental-sustainability pressures and changing social values. In other words, design methods, like futures tools in general, form the bridge between current products, systems and practices and what it will be required and desired in the future.

In achieving this future focus, designers, like good “futurists,” must use techniques of imagination, creativity and intuition to generate and evaluate future outcomes. Like futures professionals, designers are called on to practice original thinking, imagine the world differently and see possibilities that others don’t. They are required to take risks, negotiate change and challenge the status quo under conditions of ambiguity and uncertainty. And like good foresight work, design succeeds only if it finds the right tradeoffs between technology possibilities, economic realities, and social needs.

3. Rendering
More than merely anticipating the future, designers and planners are practical agents of visual imagination, creating the blueprints for the objects and experiences of tomorrow. From product creation to urban renewal, designers and planners have tools and experience translating abstract future concepts and ideals into visible or tangible form ­- “making the invisible visible.” Through this rendering function they are primary agents in articulating the future, and therefore in helping us see and negotiate (or refuse) the transition.

4. Systemic innovation
Design is about systems and practices as much as products: better-designed systems improve utility, cut costs, and improve resource use. Designers play a key role in the organizational innovation process as a whole, including the development of integrated product and services, or inventing new types of value chains, alliances, and collaborations.

In sum, much of what foresight professionals are trying to do every day is already being done by design professions. Their methods and process insights should be integrated into the foresight field as a whole.

The story covers the pilot project of two San Francisco newspapers seeking to create an online edition. The presenter starts: “Imagine if you will sitting down with your morning coffee and turning to your computer to read the day’s newspaper. Well it’s not as far fetched as it seems…”

28 years later it’s exactly what we do. But it seemed far-fetched then, and this was not a misjudgment: it has taken us until now, the full 28 years in most developed countries, to get to the point where mass online newspapers rival mass print editions in the market. What might that tell us about what seems far-fetched now, whether it will happen or not, and how long it will take? How does it improve our foresight?

$10 plays 20c, but not for long
The news clip features early 1980s computers – the text-only green screens – and achingly slow phone-set modems. A newspaper takes two hours to download (with no picture, ads, or comics). So there are technology limitations.

Then there are economic barriers: the local-call hourly charge is $5 (=$10 for the paper) while the print copy costs 20c.

And there are system-wide market-adoption issues: there are only “two to three thousand” home computers in the Bay Area at the time. Home computer penetration is obviously related to utility (usefulness/cost) of the machine.

But in 1981 home computers were about to get a whole lot better for a whole lot less – and with this programmers would be drawn into turning the technology into something we actually need, and ultimately can’t do without – all driving towards the utility jump that signals mainstream adoption. But at the time home computers were an unimaginably small niche of the total media market.

Fast forward to 2037 and what might we be able to say about it? First, that the pilot projects of important new mainstream markets already exist today (along with great business opportunities). The technologies involved are, now, incredibly clunky and expensive, meaning consumer utility is laughably low. But this will steadily unravel to the point where the technology is fantastic and affordable, and voila! We will have fundamental transition and entirely new mainstream markets.

But the most important lesson of all is this: it will take a generation. The future never cuts corners. All fundamental changes in social and market patterns take at least a generation, if not more. There’s a well-known truism in foresight work, which is this: we tend to overestimate the pace of change, but underestimate how all-encompassing it will be, once it comes.

Microsoft - Computer Electronics Show 2009

Product prototype communication is a close cousin of scenario building. Typically the company creates their product or service in action, in the future, being used by happy customers, their “preferred future” scenario. Prototype communication doesn’t typically build in alternative scenarios, the litmus test of strategy-based scenario work. It’s more a kite-flying exercise, designed to put out a future-oriented message to stakeholders and the public, garner broad feedback, and (if you’re powerful like Microsoft) put up “this-is-the-future-of-the-industry” markers.

Nevertheless, with the caveat that they are one among many plausible outcomes, product showcase scenarios can be an eye-opening guide to what’s actually possible and what the future will be like.

A newly released Microsoft “Future of Computing” video, showcased at CES 2009 in Las Vegas in the past few days, is an example. The 10-minute piece, presented by Janet Galore, Program Manger: Strategic Prototyping, takes us through a scenario of interactive education in the future (when, exactly, is not said but the implication is it’s not too far off) showing how participants would find, use, and share information across devices and across platforms.

What we see is a tablet PC that can communicate seamlessly with other electronics and interact with Web info on the fly. Okay nothing new there. What’s interesting is how it’s all held together by surface computing, a smart desk with a screen, which allows information to be viewed in the process of collaboration, sharing, and filing.  In some futurist fantasies it is thought that communication is ideally invisible (my phone e-handshakes your phone without me doing anything, etc.) But actually humans mostly seem to prefer to see what’s happening, and to have the choice to interact with what is happening while it’s happening – not least so they know what machines have done and don’t have to pull their hair out before they find their precious work buried four subdirectories into the Temp folder… sheesh. But I digress.

The scenario focuses on organizing and sharing multiple inputs, therein making a pretty clear statement about the future: what will be really valuable is not access to information anywhere, anytime (an assumed, table-stakes factor), but a way to share and collaborate with the information in an productive way. It refreshingly assumes that whiz-bang graphics – they are there too – are the easy stuff, but that collaboration and teamwork are the hard things to get right, and the truly valuable service given the chaos of billions of voices and trillions of data objects that pertain in any human-work future.

The other real strength of the prototype and related scenario is its close attention to natural (or, at least, strongly socialized, conventional, classic) human ways of doing things, which are slow to change, and therefore will change slowly. The smart desk is something one can really see oneself sitting around, because this is what we already do. Also this future of computing envisages no stylus, no mouse, no magic wand to master. Rather, we move digital stuff around the desk with our hands. We point to it and we shift it. That is, digital capability accommodates and interlaces with Stone Age human and organizational patterns. That’s why this view of the future is persuasive.

This punditry is widely read, and sometimes published in respectable places. Some of it is just year-end fun, and nothing wrong with that. But there is also a failed-forecast “nyah-nyah” that is corrosive to the foresight field in general, which demands answers. So at the risk of giving the 20/20 hindsight artists undue oxygen of attention, here are a few thoughts:

Consider Foreign Policy’s “10 Worst Predictions for 2008.” (Dec, 2008). Highlights include:

“If [Hillary Clinton] gets a race against John Edwards and Barack Obama, she’s going to be the nominee. Gore is the only threat to her, then. … Barack Obama is not going to beat Hillary Clinton in a single Democratic primary. I’ll predict that right now.” —William Kristol, Fox News Sunday, Dec. 17, 2006

“Should I be worried about Bear Stearns in terms of liquidity and get my money out of there?’ No! No! No! Bear Stearns is fine! Do not take your money out … —Jim Cramer, responding to a viewer’s e-mail on CNBC’s Mad Money, March 11, 2008 [Bear Stearns was sold to J.P. Morgan Chase at about a 90% discount to it market capitalization at the time of the forecast]

“The possibility of $150-$200 per barrel seems increasingly likely over the next six-24 months.” —Arjun Murti, Goldman Sachs oil analyst, in a May 5, 2008, report [Oil was then around $130 a barrel. By late December it was below $40.]

Or this one from Business Week’s list of 10 (December 24, 2008)

“Existing-Home Sales to Trend Up in 2008″ —Headline of a National Association of Realtors press release, Dec. 9, 2007 [On Dec. 23, 2008, the group said November sales were running at an annual rate of 4.5 million—down 11% from a year earlier—in the worst housing slump since the Depression.]

The Future Savvy question is: how should we think about predictions like this? And how should we think about failed-forecast spotting?

1. Failed-forecast spotting is not remotely “scientific”
This should be obvious, but somehow never is. Purposefully extracting the failed forecasts from the total set of forecasts says nothing about the quality of the set in general. Many did predict Obama; did predict the downturn, etc.

2. Failed-forecast spotting raises a healthy skepticism, but runs to nihilism
Despite not passing any credible test of knowledge, at least failed-forecast spotting stokes apprehension about forecasts and the wisdom of experts. At base this is healthy. Prediction is hard, and it is mostly done poorly. And experts often transgress the boundaries of their expertise. (Typically, in this instance, they know a lot about their field, but often don’t know more than the next Joe about the future of their field, often because their expertise is wedded to existing practices and assumptions.)
Prediction skepticism is fine. What happens, however, is that tempts a “nobody can predict anything” nihilism. This is its own failing because many predictions are in fact excellent, producing good foresight, which is a key strategic and competitive advantage.

3. Often the short term future is harder to see.
This is the trickiest insight of the lot. As everyone knows, it’s impossible to accurately predict the future (which is not the same as usefully predict the future, see arguments in other posts). The world is just too complex, too chaotic. But there’s a wrinkle. It should be that the further we look into the future the harder it is to see. The world will change more – there is more time for unpredictable things to happen. The short-term future (one year, say) is closer to us, it should be more like today and we should be able to anticipate it better.

In fact, short-term foresight is the most impossible task: a casino game. In the longer term (10-20 years, say) strong trends can be relied on to have had their impact. For example, the move away from fossil fuels, or effective nanotechnology engineering, or simple domestic robotics, can be reliably forecast. But while the sweep of these and other similar evolutions are reliable over time, the short-term picture will suffer lags or reversals that follow no pattern at all. (It’s no accident that is this is just like the stock market. In the long term the market will go up, in the short term it can go anywhere.) Also short-term predictive failure is compounded by the fact that the standard to which it is held is higher – we expect specifics: dates, places, numbers, players, winners – that are not demanded of a long-term view. In other words, near-term predictions are all about “point forecasts,” and there’s nothing more impossible than a point forecast unless you believe in tea leaves and crystal balls.

The take away: short-term point forecasts really are a mugs game and the skeptics are right. Medium-long forecasts, when well done, are worthy of our strategic and competitive attention.

Kelly needs no introduction. He’s the executive editor of Wired and a core who’s-who in the new media technology world. The first lesson he has to share is a key one: the Web is only about 5,000 days old – that’s about 13 years (the Internet, DARPA, etc., is older) – and all the stuff we have and now take for granted, from online investing to social networking to Wikipedia has happened in this short time.

The video is available here:

As Kelly says, and he’s undoubtedly right: “if I had predicted all this would be there (and free) nobody would have believed it. It’s impossible. The lesson is that very big changes do occur in fast-moving industries when considered over a decent-length (e.g. 10-15 year) timeframe. So let’s not kid ourselves: mere extrapolation of current trends doesn’t take us to the future. A leap – a paradigm shift – a willingness to anticipate fundamental shifts in technologies, institutions, and business models, is required.

So, against this, it is interesting that much of what Kelly predicts for the next 5,000 days of the Web is fairly conservative… but he does build in the idea of a new, fundamental shift.

The Web in 2020

What does he see coming in the next 5,000 days?

1. First thing is what Kelly calls “Embodiment” of the Web, by which he means that every device, every screen (laptop, phone, iPod, sat-nav, etc) becomes a “window into the machine” rather than a stand-alone device. There will be one Web, one machine, and everything will go through it. Part of this is that the Web will be embedded into the physical world – inanimate objects from cars to shoes to will have connectivity. Whether through RFID or other technologies, “there will be an Internet of things.”

Hello? We’ve heard this all before. Many times. In fact we were hearing it in the 90s. This doesn’t mean it’s wrong. In fact if we’ve been hearing it for so long, and the trend is still clearly in this direction, the forecast is probably right. What’s interesting is how non-radical it is.

2. Next he talks about “Restructuring” which is his term for the “Semantic Web” or what some call “Web 3.0” The idea is: first we linked computers (the Net), then we linked pages (the Web), and next we will link all the data or information or ideas anywhere on the Web to all relevant data /information/ ideas elsewhere on the Web. (This made possible by technologies such as XML, RSS, OWL, API, RDF)

One of the payoffs of this, says Kelly in an illuminating example, is that we won’t have to “re-friend” in each social networking platform. The technology will know we’re “friends” with Warren Buffet and Tom Peters and Malcolm Gladwell (…lol) as we move from Linked-In to Facebook to Technorati, and so on.

3. Kelly’s final point is that humans will be co-dependent with the Web. It will be always on, always there, ubiquitous, and the single fundamental tool we depend on to do everything.

Again, there’s nothing new in these points. It’s all been said before. In fact, as is often the case in good futures thinking, the value in Kelly’s forecast is that it is a carefully considered “cut” from what is usually forecast, leaving behind the wilder things that are said. Kelly on Web 2020 doesn’t say “expect digital human implants; ‘conscious’ devices; retina-as-screen,” and so on – the beam-me-up-Scotty kind of foresight that unfortunately often gets the headlines.

The next stage
Nevertheless, he is equally not saying the next 5,000 days will be “like the Web, only better.” The capabilities, the embodiment, the dependency, imply a new stage, he says. What that new stage will look like at the business and institutional level – what products/services/delivery will be possible via Web 3.0 – what the Yahoo or Google or Facebook or similar iconic institutions will there be, Kelly does not get into.

Fully thinking through the next 5,000 days of the Web involves going from the capabilities to what is built on them. But all in all this is a classy, integrated piece of future thinking (that easily fulfills the Questions to Ask of any Forecast checklist in Chapter 11 of “Future Savvy”) and is a solid foundation on which to consider future business and organizational implications.

This is the item:

There’s nothing new about this of course – the product has been around for a while, and ways to take vinyl and digitize it have been offered since the CD became the music industry standard in the mid-1980s. What’s interesting is that it is still being offered in 2008, more than 20 years after the technology transition. And still being bought, despite a sticker price of gpb 299 (nearly $600. In fact, this is the special newspaper-tie-in deal price.) The producers and marketers have, no doubt, done their homework: there are still enough people out there with vinyl records to justify a product and a campaign, including big newspaper spots that don’t come cheap.

What does this tell us about the future, and about predictions? It illustrates a key principle in thinking circumspectly and more accurately about the future. Legacy investments and legacy situations are a reality. They often represent a significant slice of daily practice or market share, well beyond the time when things have, officially, moved on. For all practical purposes, in any future the past continues to exist for a long time.

A slow and measured exit
This is common sense. But often missed by breathless techo-forecasters whose eyes are fixed on the next new thing. The implication of many forecasts is, when a new technology emerges into the market (which often takes longer than expected) that is also when previous solutions fall away. Not so. Yes, sometimes a new product is clearly advantageous, and adoption is rapid and pervasive. But when there are real investments in prior systems and technologies, these typically work their way out of people’s lives slowly, often over generations. The transition takes longer than we think it will.

While they are still part of the picture, legacy systems work against change (“This is working fine for me, why should I shift?” or “I’ve invested heavily in this, I can’t afford to shift”). On the other hand, as evidenced by the LP2CD in 2008, opportunities in the legacy system, or in facilitating a transition to the new system, may exist and be significatn long after everyone’s attention has moved on.

There are legacies in all kinds of products and services. A case that is currently pertinent, as discussed in Future Savvy, is the existence of deep legacies in the automobile industry and gasoline-petroleum supply chain. Both petroleum supply constraints and carbon emissions worries are driving hybrid engines, new fuels, and renewable forms of energy (technology is not the obstacle here) but the reality is that we are all deeply invested in a legacy petroleum-automobile system, from the well to the refinery to the factory to the forecourt. Even when new / alternative energies are proven, reliable, and equal in price and performance, the legacy will continue to exist, and it will erode gradually, as companies or consumers slowly renew their investment over time. Of course regulatory or social pressure can accelerate the incremental process, but nothing can make it vanish.

This means, in this example, there’s no possibility of a sudden change in individual land-based transport solutions. Whatever comes along will have to emerge into and live side-by-side with past systems and infrastructure for a very long time.

Legacy as luxury
Here’s another principle of legacy systems surviving into the future. There are many examples where a surpassed technology remains in existence, but moves into a niche or luxury market. The car replaced the bicycle and the horse, but both continue to enjoy massive popularity. In the developed world, more bicycles are sold than ever in history, but these are primarily for exercise or leisure. Horses, once widely distributed through society as instruments of work, are still part of a very active industry, but this industry is about leisure and/or gambling. Similarly, electricity replaced candles as our primary means of illumination, but candles are everywhere – associated with mood and romance rather than functionality. Ball-point pens squeezed the fountain pen off the table, but that merely freed the fountain pen to become an icon of status and refinement.