The happy medium is a guide to the future for Toyota, McDonalds, and all of us

Two running business stories with foresight importance this week, both I realize brought to me by smartbrief.com (Smartbrief on Leadership) which I find a very credible news aggregation service. The first is a WSJ piece ‘How Lean Manufacturing Can Backfire.’

toyota president akio toyoda The happy medium is a guide to the future for Toyota, McDonalds, and all of us

Toyota President Akio Toyoda, Feb 11, 2010. Pic: AP

Lean manufacturing creates efficiencies and shaves production costs by creating just-in-time — no inventory — systems, using common parts and designs across product lines, and generally squeezing materials, processes, and (inevitably) quality controls. This may or may not include pressing suppliers to lower prices, and therefore squeeze their own materials, processes, and quality controls. ‘Lean’ has been very much a core process and operations mantra for about two decades. To misquote a favorite saying, manufacturing companies have been adamant: ‘one can never be too rich or too lean.’

But now Toyota has had a slew of embarrassing recalls — the 2010 Highlander; 2008 – 2010 Sequoia SUVs; and 2009 – 2010 RAV4′s due to gas pedal problems. It has just recalled 437,000 Prius and other hybrid vehicles worldwide to fix brake problems. In 2009 it recalled Corolla, Camry, Vios and Yaris sedans due to faulty electric window-control systems.

The point of the WSJ piece is to implicate lean manufacturing in this. (It’s unclear whether it’s too much lean or too little quality control, but they are clearly connected.) Now, lean as an idea is not going to go away. Nobody is suddenly going to advocate ‘bloat manufacturing,’ but looking at the damage in reputation and bottom line that Toyota has soaked up, the company and others like it will obviously looking across their lines and saying to themselves ‘a bit of redundancy (fat, if you like) in the system will be cheaper than this.’ Thus the pendulum swings back from lean extreme to somewhere a bit more durable. A happy medium.


Maharaj Mac

In the other story, the Times reports how McDonalds is seeing benefits from localization of it’s menu, for example, offering the McItaly in Italy, the (non-beef) Maharaja Mac in India, the McLobster in Canada and the Ebi Filit-O (shrimp burger) in Japan. The pendulum effect here is that McDo became the mega-corporation it is based on global standardization and a ‘one-menu’ mantra from Cleveland to Taipei. It wasn’t just one menu, but each item had to be produced from the same stock, and in the same way. McDo fries were identical everywhere, that was the guarantee (and they were always called ‘fries’ no matter what locals called them.)

It is now become common cause among the global food companies (notably Starbucks and KFC) to work local options into their offering. One may think this is merely ‘think global, act local.’ The point is, it is an about-turn indeed from the ‘think American, act global’ that went before. What works best is in fact a happy medium.

What does this have to do with better future-thinking? Expect a recall sooner or later on forecasts that don’t see change resolving itself around a happy medium.

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Unexpected prediction modesty highlights problems of timing and impact

Continuing the theme of financial types talking to each other about predictions and predictability, this ‘Tea with the Economist’ interview of Stephen Roach, Chairman, Morgan Stanley Asia by Economist New York Bureau Chief Mathew Birk, carries interesting lessons about the limits of prediction.


Birk commends Roach for being one of the few to have predicted the Credit Crunch problems, to which Roach demurs in saying he was “too early”. He then furthers his modesty in saying that the “breakage” in the financial system was “in excess of anything I envisioned.”

Self-deprecation in assessing one’s predictive abilities will endear anyone to me. Even Roach, who later in the interview burns this hard-won credibility by laying the blame for the credit crunch at the door of regulators, forgetting how hard financial institutions lobbied regulators for greater freedoms in the 1990s.

But I digress. The predictive issues the interview raises are as follows. Issue one: it’s not enough (as any stock short-seller will confirm) to get the direction of a future change right. One must get the timing right too. Issue two: it’s not enough to anticipate a change. One must be able to judge it’s impact. Getting either timing or impact wrong is effectively to have missed the future.

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Probability

On the latter topic — the problem of impact — Nassim Taleb is unrelenting, and he is right. Analysts routinely mix up probability and impact. They think that because an event has a low probability (‘it would be a 10-sigma event!’) it can be marginalized in the predictive number crunching. Of course, it can’t. The low-probability of a wildcard or black swan event is irrelevant because when it happens it will change the game, and that’s why, in every predictive situation of reasonable complexity and uncertainty, using statistical extrapolations (regressions and so on) to predict, is to dangerously paper over the cracks. It is precisely the cracks that businesses and policy makers need to worry about.

Determining the direction of change is hard enough. Assessing timing or extent of impact — a ‘total future impact index’ — is wickedly difficult. It’s a task not to be underestimated, and to simply extrapolate current trends (= assuming the trend’s timeline and impact stay the same as in the past) is the royal road to underestimating it.

This is the reason foresight for complex, uncertain, changing situations can only be grasped by NOT predicting (quantitatively or otherwise) but by exploring the limit-conditions of the plausible (What would happen if the timing of the change accelerated, or was significantly delayed? What if  the impact was 10x or one tenth of what we expect? And so on.)

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Do stock markets reliably tell us anything about the future?

The sustained market rally, with stocks up over 40% on average since the lows in March 2009 (The Dow Jones Industrial Average was about 6,500 in March 09; it is now about 9,500) is taken to be a forecast that real future economic recovery is on the horizon. But is the market a reliable forecaster of anything? That is, from the perspective of real industry and strategic foresight professionals, using hard-won, battle-tested approaches to anticipating future outcomes, should we factor the market’s direction into our expectations of the economic future?

US Stocks Do stock markets reliably tell us anything about the future?

DJIA since Sept '08

The answer is, broadly, yes. Stocks are shares in the future earnings of a company. They are therefore a “bet” on (er, an “investment” in) the future performance of a company, or many companies. The trading price on any day is the price at which there are as many buyers as sellers for these future returns. Rising prices mean there are more buyers than sellers, that means general expectation of future profits is going up. Investors are putting a higher price on the future.

The market is therefore considered a leading indicator of economic conditions. (By contrast, employment figures are lagging indicators — due frictional forces, not to mention morality, it takes companies a while to downsize in recessions or upscale in booms, so employment levels track economic conditions but with a delay.)

But how valid and dependable is the market as a leading indicator? It is also apparent that markets move up slowly and steadily, but fall in a hurry. So the downward move can hardly be held to be predictive. But the upward move appears to hold some weight as harbinger of better times. How much weight?

What’s particularly important is that the aggregate insight into future returns from shareholding investments — across many investors and many stocks — cancels out individual errors. Any one person may have a dumb idea of the ‘future cash flows’ from one or many companies, and the price of any one company may be unreliable for innumerable reasons, including fraud, but the knowledge and intelligence of hundreds of thousands of people, when aggregated and spread over many thousands of stocks, corrects for all these errors. It becomes robust.

Prediction Markets

This reliability of shared, aggregated insight — the wisdom of crowds — is precisely what makes ‘prediction markets’ such a powerful forecasting tool, as I have mentioned in previous posts. (Prediction markets apply market-like wisdom to create foresight in areas that are not normally ‘tradeable.’) Any one person will, as likely as not, get it wrong, but everyone together, rather astoundingly, get it right.

Ironically, crowd wisdom is much more reliable than the technical forecasting models that investment institutions use to try to determine how business, macroeconomic, interest rate, or other conditions will affect future stock prices. These predictions, based on the assumptions of a handful of model programmers and/or model users, are deeply vulnerable because there is no crowd-wisdom balance. It’s no better than reading tea leaves, only apparently (and unaccountably) more respectable.

Having said all this, it is well known that the ‘crowd,’ aka the ‘herd’ can and do all get it wrong together. This is what happens in price bubbles, or panic market exits, with everyone buying or selling because they are making the same wrong assumptions, or just doing what everyone else appears to be doing. (Most players making the same mistake together is the basic problem when prediction markets fail too.)

However, what is clear is this case is there was a very hard sell-off in the months prior to March 09, following revelations of the gravity of the Credit Crunch, but that this has slide has been arrested and mostly reversed. This says that innumerable smart people with, collectively, billions of dollars at stake, are expecting future profits higher than they did in March. That’s a prediction one can rely on.

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A look back on how people look forward, and the need for ‘futuriography’

Future A look back on how people look forward, and the need for futuriography

Samuel, L., Future: A Recent History, University of Texas Press, 2009

I recently received a copy of Future: A Recent History to review. True confession: what hit me first on picking up the book was (a) “wow, the title Future is not already taken!? And (b) what a fabulous job the University of Texas Press has done producing this book. It is beautifully designed, with an understated Art Deco motif, and carefully laid out with enough text on the page, on delightfully solid paper stock.
It may seem odd to go on about text on the page, but it’s much easier to read like an adult, in paragraphs. So many books, particularly business books, these days appear produced at 14-point, double spacing, like pre-school readers. Makes you wonder…

Anyway, author Larry Samuel’s project is to investigate the history of views of the future from 1920 to the present. (The book has an acknowledged US-centric focus, partially defended by the notion that future-mindedness is “a principle strand in America’s DNA.”) He organizes the book chronologically into six periods between then and now, and shows, with interesting examples, how each period had its own views of the future, and how the views shifted from period to period.

In tracing the history of “tommorowism,” in this way, Future is on a similar track to the classic book in this field: I.F. Clarke’s The Pattern of Expectation 1644-2001 (Jonathan Cape, 1979). It ultimately makes similar points, although Samuel’s argument is obviously drawn from more recent examples. As Samuel puts it: “A look back on how people looked forward reveals that while it possesses certain common themes … the future is not a fixed idea but a highly variable on that reflects the values of those who are imagining it.”

Happily I can say this chimes exactly with the argument of Future Savvy, particularly Chapter 4 “Zeitgeist & Perception,” where I argued how heavily the nature of the present and its topical issues frames how the future is seen (what is forecast, what is aspired to or feared, what counts as a valid method for thinking ahead, and so on). Which means the framing conditions of the present  should be carefully analyzed in assessing the validity of any future view.

Historiography

Historiography – investigating the meta-conditions surrounding what is recorded and how it is interpreted by historians – what counts as “history” and for whom –  is a well-understood part of doing good history. Unfortunately, there is no equivalent standard “futuriography” in the foresight field, despite it being absolutely fundamental to understanding the value of our own predictions as, similarly, highly determined by the epistemic configurations of their production. It is here that Samuel very competently fills a much needed gap.

The practical implication of this, which Future does not get into – it’s not that kind of book – is that to make better predictions (or make valid assessments of others’ predictions) we need to ask stiff questions as to how much of what we foresee is determined by the perspectives of today, and expect the answer to be “very much.” Understanding the limitations and biases of our own perspective is the sine-qua-non of a robust view of what tomorrow will actually bring.

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‘Shrewd and perceptive book deserves wide a readership, especially among managers’

I’ve been quite careful not to use this blog as a “brag wall” for Future Savvy. I can say reviewers have all been glowing, without exception. But this review, below, which recently appeared in the St Andrews Management Institute’s Vector Magazine, I felt was worth reposting here because – more than just saying nice things – it also captures the essence of what the book is trying to do. Here it is:

Book reviews by SAMI fellows and associates
“Future Savvy” by Adam Gordon (American Management Association, 2009)

“Forecasts and predictions are ubiquitous. We are bombarded with views of the future on a plethora of subjects from myriad sources, with a diverse set of motivations and self-interests. Adam Gordon seeks to provide a practical users guide to the assessment and interpretation of all things about the future, with special emphasis on the cautions and ‘health warnings’ that need to be applied, so as not to be misled by forecasts. However, the author is careful not to veer towards over-cynical dismissal of all future projections; rather, he seeks to provide guidance to the reader on how to apply the necessary caveats, and in the author’s words “profit from change”.

The book covers a very broad field, from the basic issues of the misuse of data and statistics, covering the quality and validity of data as well as their misinterpretation, through technology forecasting, trend and horizon scanning to quantitative modelling and scenarios. The one theme common to all these activities is the need to be alert to bias, whether it be a deliberate motive to influence behaviour through a dire prediction; or a bias inherent in futurologists needing to see rapid and pervasive change in all areas of society – if it exists or not – and evangelising it.

The track record of much futurology is mixed. Well-known examples are quoted: television did not lead to the end of the cinema industry. Nor has space exploration led to people taking foreign holidays on other planets – yet! Bias may also lie in the beholder. The ‘Zeitgeist’ tendency, whereby we are all influenced by contemporary perceptions, affects not only how “experts” and professionals see the world, but also how the audience receives the views of the future – often with unprepared minds. The internal “official future” of an organisation can pose a real blind spot to its progress.

The weaknesses of much quantitative modelling are highlighted, with such forecasts only being as good as the assumptions on which they are based, but which are often not overtly stated. In contrast to the conceptual and practical errors inherent in much futures output, the role and advantages of scenario planning are emphasised as a tool for challenging assumptions and developing alternative futures: “It’s better to be vaguely right than precisely wrong”.

The penultimate chapter takes examples of relatively recent forecasts from a range of organisations, whose subjects range from US agricultural production to UK dementia sufferers. These are subjected to a form of ‘retro wind-tunnelling’ to illustrate the deficiencies in their construction and how they would have benefited from the application of methodologies described earlier in the book. The final chapter provides a summary checklist, or framework, to apply in evaluating forecasts and future predictions.

Adam Gordon has written a shrewd and perceptive book that deserves a wide readership, especially among managers in both the private and public sectors, as well as the familiar ‘general reader’. Those wishing a more detailed technical guide to the various forecasting and futurist methodologies will need to consult other standard works. Professionals in the fields of management and strategy consulting and scenario practitioners might well be familiar with many of the points made in the book. However, those with some savvy might do well to recommend the book to their clients.

Michael Owen, 20 April 2009

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The luxury good sector gets humble about forecasting – but knows what follows “bling”

The International Herald Tribune (New York Times Global Edition / Reuters Business) last week ran an interesting foresight story headlined ‘Crisis complicates forecasting by luxury brands,’ reporting from the International Herald Tribune’s eighth conference on luxury in New Delhi. The gist was that although most of the famous brands continue to do well despite the recession, luxury sector executives are very uncertain about the future.

hermes The luxury good sector gets humble about forecasting – but knows what follows “bling” Christian Blanckaert, Executive Vice President at Hermès International was quoted as saying: “We have absolutely no visibility into 2009!”

On the one hand, fair enough. This economic downturn is steeper than previous down cycles, and the basic viability of the financial sector has been tested. Access to credit is normally easier in a recession, but in this one it is not. All of which makes luxury spending harder to predict.

No doubt the most unlikely prediction of all would have been that Hermès, Burberry, LVMH, Moët Hennessy, Louis Vuitton, and PPR (Gucci , Yves Saint Laurent) have all recently reported better-than-expected results.

Nevertheless luxury industry leaders have declined to provide investors and analysts with any official outlook. What’s curious, from an industry foresight point of view, is how executives such as Blanckaert thought they really had more “visibility” into any previous year, or that they will somehow gain it again when the financial crisis is over. They will not. The world will continue to surprise them and us. What they will gain, certainly, is a greater likelihood that the standard business-as-usual future assumptions they make will not be upset by reality.

Meanwhile, judging by the conference, the luxury goods industry has a very decent grip on current social and moral trends, and clear insight into the bigger picture of change in its industry over the next five to ten years. As they know from before, what happens in a recession is that luxury goes out of fashion. Conspicuous consumption wanes, or retreats further behind secluded walls. This is a basic pendulum swing that tracks the economy (witness how the early 1990s recession stimulated a return to “values” era after the “me, me, me” 1980s.)

Sustainable luxury

So we are again in a swing to modesty. But we also know that each swing of the pendulum also carries with it the specific issues of its time. Current key issues for consumers in this segment are sustainability, global warming, business ethics, and globalization (or fear thereof).

Therefore the luxury brands will be looking for ways of making, transporting, and displaying goods in an energy-efficient and socially conscious way, including a renewed emphasis on local artisans and traditional craftsmanship that speaks sustainability in both natural and human resources. This will be the basis of the “sustainable luxury,” positioning that the famous houses will define and compete in. Fabulous and renewable  – now there’s something you can charge top dollar for.

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If the Footsie dropped on your toe, would that tell you anything about the future?

Prediction markets have been in the news a lot for their forecasting potential. These markets – where participants buy and sell bets as to whether future events happen or not – mimic “real” securities markets, so it stands to reason that real markets are predictive too, and they are.

dow djia If the Footsie dropped on your toe, would that tell you anything about the future? My question, as the Dow Jones Industrial Average (DJIA), and the FTSE100, the DAX, the Hang Seng and so on have hit a decade lows is, what is this predicting, if anything? What is the long-term value of this prediction, and could it be used to make better decisions in the real world?
We know that the value of a common stock – a share in a company – is based ultimately on the returns (dividends) it will bring. Buyers and sellers therefore derive a daily market price based on their views of the share’s expected, that is, predicted future payback. The greater the expectation, the greater the price. A high price vis a vis earnings (P/E ratio) suggests confidence in future earnings, and vice versa.
Therefore the current steep fall in share prices is an expectation of (crowd prediction of) lower future payouts. Of course the complexity in human-prediction situations is that this basic level is also overlayed with a meta-level: people are not only trying to figure out what will happen, they are trying to figure out what others think will happen. So falling PE ratios are an expectation of what others will do (predicting they will continue to sell.)

Madness or not?
One of the perplexing things about the markets is they very often seem to react opposite to what is expected; to what would be common sense. They often fall on good news, rise on bad news, close unchanged on big news, and so on. Although there is – famously much irrational behavior and herd instinct in the market – you don’t get hundreds of thousands of decision-makers wagering significant money not using common sense.
What is going on, of course, is that the market has often already risen or fallen in prediction of the news. When a new condition – an interest rate move, for example – is imminent, the market will move to “price in” the expectation. If market participants as a whole have called the future correctly the market will not move much on announcement.

Pricing-in the future
Because of this predictive component to group decision-making in market situations, the stock market as a whole is a classic leading indicator of the real economy. When prices move they may be taken as the crowd “pricing-in” a future prediction. So markets will fall ahead of real economic problems (they may continue to fall, as now, during steep economic declines.) But they will also turn up well before any real, measurable upturn.

By the way, there is little doubt it will overshoot in this time, as it always does. This is because, as in prediction markets, the wisdom of crowds can predict the trend but not the turn. Trend extrapolation will never show you the key shifts, and this is why predicting the bottom or top of a market is so hard.

The point, for market speculators, is that long before the real gloom is over the markets will be zooming upwards. The point for the rest of us is that recession times will be with us even after the markets move up. In the long term the market will go up. Like death and taxes, it’s the surest thing there is.

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Credit crunch: the foresight was there, the problem was elsewhere

One of the questions I’m asked a lot is whether Future Savvy would have helped to predict the credit crunch. My response, as in this INSEAD interview, has been that the book gives readers the tools to judge the merits of predictions, so wouldn’t have directly helped predict the financial crisis, but it would have been a key resource in drawing attention to the poor view of the future that bankers and regulators were acting on.

In many ways, focusing on whether “this” or “that” is predicted, or not predicted, is to put the cart before the horse. The horse is the adequacy of our approach to anticipating outcomes and the quality of our foresight as a whole. When this is good, the cart – not missing important changes – will follow.

credit crunch 253x300 Credit crunch: the foresight was there, the problem was elsewhere
Credit: http://www.lewrockwell.com/blog

In this, it’s important to realize that many did predict the financial crisis (as many predicted 9/11 in various ways). Sticking with the financial crunch for now: it has generally been portrayed it as a “why-didn’t-anyone-see-it-coming” event. It wasn’t. Hats off to The Times for their October 12 piece: “10 People Who Predicted the Financial Meltdown.”(Summary here). Allowing for a fairly loose definition of “predicted,” the article shows that among those who foresaw the crunch were: Vince Cable, deputy leader of the Liberal Democrats (2003); US congressman Ron Paul (2003); Stephen Roach, senior executive at Morgan Stanley (2004); Christopher Wood – chief strategist of a broking firm in the Asia-Pacific Market (2005); and Nouriel Roubini, economics professor at NYU (2006)… and there were many others.

A different problem

So this reframes the problem entirely. It’s not that the predictions were not there. It was that not enough people believed them and, particularly, important decision-makers didn’t believe them or didn’t have the institutional capacity to respond. So there are two halves to the problem: the ability to see the full spectrum of what may happen, including unexpected outcomes; and the ability to act on what we see. Quality in foresight work – the raison d’etre of Future Savvy – makes it possible to see more outcomes more clearly, and to act with more confidence in choosing what to prepare for. (In the real world we can’t prepare for every outcome.)

There was a good letter published in the FT from eminent futurist Peter Schwartz on December 2, which describes this very well. It shows predictions for what they are (one-horse scenarios), and how decision-makers are typically bound into inaction or wrong action not only by working on the basis of a wrong prediction, but by the predictive mindset itself. This mindset – the habit or culture of picking “one right answer” in the face of a complex situation with many competing outcomes, prematurely closes alternatives and leaves us open to surprise. As Schwartz says, as scenario planners have always said (and he was one of the people who defined the field in the first place), a compelling set of alternative future scenarios encourages decision-makers to recognize unlikely and unpopular outcomes, along with expected outcomes, and therefore to be able to respond earlier and more effectively whatever happens.

Scenarios also contribute to the “act” side of the problem. In a well-done set for the banking industry, a financial-meltdown scenario would at least have been in play, institutionalizing the consideration of less unlikely, less popular outcomes in company and government forums, forcing serious consideration of necessary strategies and contingencies, and therein creating the ability to act early and effectively without having predicted the crisis.

The letter is well worth quoting in full:

Sir, The real question regarding the financial crisis is not, as the Queen asked: “Why did nobody see this coming?” In fact, any number of thoughtful people in academia, politics and business had been compiling the data and sounding warnings for several years.
The question we should be asking is: “Why didn’t decision-makers believe that a global financial meltdown was increasingly likely and then act on that belief?” Or, to put it another way: “What would it take to make decision-makers both believe and act?”

The problem is that decision-makers believe that they are forced to pick one right answer: the most likely scenario. Their approach to decision-making does not afford them the opportunity to consider apparently low probability but highly consequential scenarios. The answer, therefore, to the “believe” half of the question is a decision-making process that considers several scenarios: compelling stories about alternative futures that incorporate the analysis of “outliers” and describe three or four plausible paths forward.
Good scenarios force decision-makers to challenge their own assumptions and reconsider what is possible. As a result, they can take seriously those scenarios that seemed less likely at first, but whose plausibility increases over time.

The second part of the question – “What would it take to act?” – is much harder to address. Suppose that Ben Bernanke or Hank Paulson had come to believe a year or two ago that the house of cards was about to collapse and trigger cascading, global failures. What would they have done, given the realities of the complex interconnected systems at the heart of the problem? Perhaps if they had good scenarios with appropriate indicators to start with, they could have rehearsed different strategies and contingencies. Importantly, these decision-makers could have used these scenarios to persuade others on all sides of the issue also to recognise the complexity of the impending crisis in a more timely way. It’s never easy to convince everyone around you that the game they have been playing to their great benefit is about to change. But with a shared recognition of the magnitude of the risks and the ways they might unfold, they could have acted far earlier to prevent some of the dire consequences that have occurred, let alone what is to come.

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The next 5,000 days of the Web

I finally got to look at Kevin Kelly’s TED presentation on “the next 5,000 days of the Web,” and bring it up here because it’s really worthy of comment from a foresight quality – Future Savvy – point of view.

Kelly needs no introduction. He’s the executive editor of Wired and a core who’s-who in the new media technology world. The first lesson he has to share is a key one: the Web is only about 5,000 days old – that’s about 13 years (the Internet, DARPA, etc., is older) – and all the stuff we have and now take for granted, from online investing to social networking to Wikipedia has happened in this short time.

The video is available here:
kevin kelly ted1 300x193 The next 5,000 days of the Web

As Kelly says, and he’s undoubtedly right: “if I had predicted all this would be there (and free) nobody would have believed it. It’s impossible. The lesson is that very big changes do occur in fast-moving industries when considered over a decent-length (e.g. 10-15 year) timeframe. So let’s not kid ourselves: mere extrapolation of current trends doesn’t take us to the future. A leap – a paradigm shift – a willingness to anticipate fundamental shifts in technologies, institutions, and business models, is required.

So, against this, it is interesting that much of what Kelly predicts for the next 5,000 days of the Web is fairly conservative… but he does build in the idea of a new, fundamental shift.

The Web in 2020

What does he see coming in the next 5,000 days?

1. First thing is what Kelly calls “Embodiment” of the Web, by which he means that every device, every screen (laptop, phone, iPod, sat-nav, etc) becomes a “window into the machine” rather than a stand-alone device. There will be one Web, one machine, and everything will go through it. Part of this is that the Web will be embedded into the physical world – inanimate objects from cars to shoes to will have connectivity. Whether through RFID or other technologies, “there will be an Internet of things.”

Hello? We’ve heard this all before. Many times. In fact we were hearing it in the 90s. This doesn’t mean it’s wrong. In fact if we’ve been hearing it for so long, and the trend is still clearly in this direction, the forecast is probably right. What’s interesting is how non-radical it is.

2. Next he talks about “Restructuring” which is his term for the “Semantic Web” or what some call “Web 3.0” The idea is: first we linked computers (the Net), then we linked pages (the Web), and next we will link all the data or information or ideas anywhere on the Web to all relevant data /information/ ideas elsewhere on the Web. (This made possible by technologies such as XML, RSS, OWL, API, RDF)

One of the payoffs of this, says Kelly in an illuminating example, is that we won’t have to “re-friend” in each social networking platform. The technology will know we’re “friends” with Warren Buffet and Tom Peters and Malcolm Gladwell (…lol) as we move from Linked-In to Facebook to Technorati, and so on.

3. Kelly’s final point is that humans will be co-dependent with the Web. It will be always on, always there, ubiquitous, and the single fundamental tool we depend on to do everything.

Again, there’s nothing new in these points. It’s all been said before. In fact, as is often the case in good futures thinking, the value in Kelly’s forecast is that it is a carefully considered “cut” from what is usually forecast, leaving behind the wilder things that are said. Kelly on Web 2020 doesn’t say “expect digital human implants; ‘conscious’ devices; retina-as-screen,” and so on – the beam-me-up-Scotty kind of foresight that unfortunately often gets the headlines.

The next stage
Nevertheless, he is equally not saying the next 5,000 days will be “like the Web, only better.” The capabilities, the embodiment, the dependency, imply a new stage, he says. What that new stage will look like at the business and institutional level – what products/services/delivery will be possible via Web 3.0 – what the Yahoo or Google or Facebook or similar iconic institutions will there be, Kelly does not get into.

Fully thinking through the next 5,000 days of the Web involves going from the capabilities to what is built on them. But all in all this is a classy, integrated piece of future thinking (that easily fulfills the Questions to Ask of any Forecast checklist in Chapter 11 of “Future Savvy”) and is a solid foundation on which to consider future business and organizational implications.

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The Wheel Turns on the Same Old Future for Drug Policy

The foresight news story of the day is undoubtedly the breakthroughs in stem cell use in facilitating human organ donation. Instantly one can add decades to the human lifespan in places where this class of treatments will be available and affordable. But that’s a topic for another time. What I’ve been mulling over is a Columbian government media tour in the UK, aimed at drawing middle class “recreational” drug consumers’ attention to the environmental cost of drug production, particularly cocaine. As reported in the Guardian yesterday (November 19), Columbian VP, Santos Calderón told a police conference that 300,000 hectares destroyed each year in Columbia for coca plant, that is, 4sq meters of rainforest  for every gram of cocaine produced. (Savvy says: what’s the validity of these numbers and who do they favor? Place a question mark there.) But it’s probably safe to assume the profit motive behind drug production overrides Green sensitivities, and the environmental cost is severe.

The environmental pitch is a new salvo in the old “war on drugs,” which has been waged backwards and forwards, over decades now, without being won. It’s worth stopping to think why it has not been won, because it’s a salutory lesson in thinking about the future. It has nothing to do with the morals of “pushers” or willpower of “addicts” or the “the youth of today.” It is perfectly explained by the reinforcing loop (aka viscious/virtuous cycle) that dominates the drug-prevention system. This can be diagrammed as follows:

picture 1 The Wheel Turns on the Same Old Future for Drug Policy

Alternatively the identical idea may be represented as a “fixes that fail” archetype, as defined in “The Fifth Discipline Fieldbook” (Peter Senge et al, Doubleday, 1994, p125).

picture 2 The Wheel Turns on the Same Old Future for Drug Policy

For more on systems thinking see The Systems Dynamics Society. The role of systems thinking in improving our understanding of change (or non-change) is also the topic of Chapter 8 of Future Savvy.

So, yes, these are simple charts. We could make them more complex by filling in details of all agents and institutions at work in drug supply, demand, and prevention – but this would only elaborate, not alter the logic of the system. Either way, the chart allows us to see the wood for the trees, which is that drugs and their prevention are in a reinforcing loop. While it appears that preventive laws and their enforcement will lower drug use, in fact law enforcement constrains availability, pushing up the price, which makes production more attractive, which creates incentives to farm (incl, in rainforests), which raises supply, which leads to drug pushing (marketing by another name), which leads to drug trial, usage and addiction, therefore social concern, and therein renewed pressure for stricter legislation and crackdown, which sends the loop round once again. (There are many side effects of this main loop, including increased street crime – funding drug habits; the creation and enrichment of gangs and warlords; and so on.)

Scratching doesn’t help

Nobody in their right mind wants this to happen. But even a kindergarden child can see that policing and jailing, like a good scratch, feels good in the short term but just drives the wheel of the problem in the long term. What are the alternatives? From time to time pressure is brought to bear on production, for example, trying to obliterate coca or poppy fields, or disrupt supply chains. But this is also hopeless because as long as there is a good price to be had, the systemic reality is that drugs will be grown, produced, and shipped. What shows great promise is tackling price. The legalization lobby is all about capping price by making drugs legal, supervised, available, and free (or low-price), removing the superprofits from the industry and thereby blunting the primary interest of drug bosses and warlords. (This is what happened when Prohibition was repealed).

From a systemically informed viewpoint, only a solution that changes the system (interrupts the reinforcing cycle) can change the future. In other words nothing significant will occur in the future until the system changes, and removing drug barons’ price interest is the only way to do it. Until this happens the savvy forecast must be: no change.

Educating consumers

But the public is not ready for such policies. So we are left with the holding pattern we are in. And this includes exhorting the consumer, as Vice-President Calderón is doing. (The same story and interview was featured earlier this week on Radio 4′s “Today” Show.) He’s targeting the middle class, occasional, and recreational drug users who, he says, otherwise recycle, and compost, and “drive a hybrid” and buy fair trade coffee, and so on, and so should be desist from drug use because of it’s environmental impact.) This is not the first time that consumers have been “educated” – school and public education programs consistently target, inform, and discourage consumers and would-be consumers (including, of course, in the laughable “Just Say No” campaign.) All good or at least harmless work, in a good cause.

Into this Calderón has added a new-to-the-industry category of demotivator – the environment. Sure, this should work in giving middle-class consumers pause. But if environmentally sensitive cocaine customers are a big part of the market — and it’s hard to tell if they really are — expect producers to just respond with Green reassurance, real or fake: “No trees were ploughed under in the creation of your snort.”

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Barack Obama’s “Yes We Can!” That’s Bob-the-Builder, right?

The futurist Edie Weiner says, if one wants to see the world, and therefore the future, as it really is, one must look “through the eyes of children or aliens.” That is, strip away our “educated incapacity” – the mental disability that comes with being over-familiar with a situation and therefore embedded in its associations and traditions, which makes it hard to see future change.

I was reminded of this when, as my wife and I were talking happily about the Obama “Yes-We-Can” victory speech, our 3-year-old daughter piped up: “Bob-the-Builder”! [The economy's in crisis, can we fix it?] “Yes we can!” [The war in Iraq, can we fix it?] “Yes we can!”

If this means nothing to you, see http://www.bobthebuilder.com/ca/english/index.asp

obama3 Barack Obamas Yes We Can! Thats     Bob the Builder, right?

This is not subtle stuff, this speechwriting. And politics is nothing if not the art of appealing to the 3-yr-old in all of us. But, as they say, “a win is a win.”

Anyway, it is for the foresight community to to get past the day’s euphoria and ask, what does this mean for the future? I think the win has trend tipping-point implications and allows some future-thinking insights to be accumulated.

The “Hawaiian” Future

One of the things Jim Dator and the Hawaii Research Center for Future Studies have long been saying is, “the future of the world is brown.” The running, long-term trend they are referring to is the movement of power and money from the white West to the brown East, and (eventually) South. And, on similar lines, we have seen rise in number of inter-racial couples (and more acceptance of), and the strong fashion and pop-star chic-ness of being “mixed” race. This aspect of the world’s future has been more obvious, earlier, in Hawaii than other places in the US (and the Obama-Hawaii connection is pertinent here), but now it’s mainstream. This in itself is a lesson that the future is to be seen earlier in some places than others. Anyway, November 4, 2008, is surely the moment where the trend tips and accelerates.

This is not to be naive. Nothing about the result is going to kill racism or ethnic affiliation. The world is a competitive place, and people organize and identify into groups to compete (and restrict access to benefits) more effectively. Whitey halls of privilege will continue to exist. Islamic identification and action will continue to be a huge force, and so on. But now that there is (and in future always will have been) a black person in the world’s top job, nobody can ever look at another person of color and see an intrinsic limitation on what that person can do, be, influence, or own.

Images of the future

For at least half a century the world has known this in theory of course. But theory doesn’t move the world. Pictures move the world. That is, pictures of the future bring the future closer. Obama making the president-elect victory speech, or seeing him and his family move into the White House, will undo more mental models – more educated incapacity – in the area of race than anything that has gone before. For driving the future, the Obama success image is more powerful than a thousand well-meaning affirmative-action programs.

The ratchet effect

The other, simultaneous, foresight principle at work is that change proceeds by ratchet effect. Sticking with politics, the Suffragette movement gathered momentum and finally swept aside millennia of tradition after women were seen to do traditionally “male” jobs during WW1. Here again we have the change-power of images of the future. After women were seen in these new roles there was no way to put the genie back. Yes, social changes can be reversed or stalled (Roe vs Wade is in the mire) but once the image of the future is out there, and minds have absorbed and habituated to it, it may be opposed but never removed. And this is what November 4 promises: visually ratcheting forward the world-wide acceptance of the potential of all people regardless of race as fact not theory – thereby tipping and accelerating the long-term trend to “The Hawaiian Future.”

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“Future Savvy” prescribed for Masters Program in Strategic Foresight

My aim for this blog is not particularly to champion success stories for Future Savvy. I’m happy to let the book talk for itself. I’d prefer to look at forecasts and foresight work out there and think about how well it is working, and/or who it may be working for. However it’s nice to be able to report, inter alia, that the book has been quickly picked up and prescribed as a required resource in the Masters Program in Strategic Foresight, at the School of Global Leadership & Entrepreneurship, Regent University (VA).

regent 2 300x78 Future Savvy prescribed for Masters Program in Strategic Foresight
Future Savvy is intended to be a book for business and policy professionals, not academics. But it does speak to students and scholars who need to assess and evaluate foresight work. In any event, professors Jay Gary and Dennis Walters have included it alongside works by Wendel Bell, Jerome Glenn, and Ted Gordon (no relation) — household names in the foresight field — so the comparison is of course very happily accepted.

The following is from the course outline. I’ve included the full bibliography, which is in itself a valuable collection of sources in the futures field, and merits attention all the way down the list.

Course Description:
Surveys traditional forecasting theory and methods. After a consideration of forecasting in general, students learn how to conduct research using both qualitative (secondary sources, interviews and questionnaires) and quantitative (data analysis, numerical forecasting and trend decomposition). They also apply critical thinking skills to existing forecasts. [Learning objectives:] 1. Managing: understand the principles and applications of operational forecasting within organizations. 2. Assessing: decide when to use statistical or judgmental methods in strategic forecasting, and how to combine foresight methods to generate 10 to 20 year outlooks. 3. Evaluating: gather information in a specific domain that can be used to forecast baseline as well as alternative futures. 4. Researching: construct a long-term strategic forecast for a client organization that draws upon both quantitative and qualitative sources.

Required Resources
* Bell, Wendell. 1996. Foundations of futures studies: History, purposes, and knowledge. (Human Science for a New Era), vol. 1. New Brunswick, NJ: Transaction. ISBN: 0765805391
* Carlberg, C. G. (2005). Excel sales forecasting for dummies. Hoboken, NJ: Wiley. ISBN: 0764575937
* Glenn, J. C., and Gordon, T. J. Futures Research Methodology V2.0 CD-ROM American Council for the UNU. ISBN: 097220511X
[This item is available through http://www.acunu.org/millennium/FRM-v2.html]
* Gordon, A. (2009). Future Savvy: Identifying trends to make better decisions, manage uncertainty, and profit from change. New York: American Management Association. ISBN: 0-8144-0912-1
* Jain, C. L. ed. (2001). Practical guide to business forecasting. Flushing, NY: Graceway. ISBN: 092126758

Recommended and supplemental resources:
*  Coates , Joseph F 2025, John B. Mahaffie, and Andy Hines. 2025: Scenarios of US and Global Society Reshaped by Science and Technology. Oak Hill Press. ISBN: 1886939098, also available in .pdf files via http://www.josephcoates.com/2025_PDF.html
* Armstrong, J. S. (1985). Long-range forecasting: From crystal ball to computer (2nd ed.). New York: Wiley. ISBN: 0471823600, also available in .pdf files via http://www.forecastingprinciples.com/Long-Range%20Forecasting/contents.html
* Armstrong, J. Scott. 2001. Principles of Forecasting . Kluwer. ISBN: 0792374010.
* Caplow, T., Hicks, L., & Wattenberg, B. J. (2001). The first measured century: An illustrated guide to trends in America , 1900-2000 . Washington , DC : AEI Press. Download chapters at: http://www.pbs.org/fmc/book.htm
* Dawes, R. M. (1979). The robust beauty of improper linear models in decision making. American Psychologist, 34, 571-582.
* Duberley, J., & Johnson, P. (2000). Understanding management research: An introduction to epistemology. Thousand Oaks, CA: Sage.
* Einhorn, H.J. (1986). Accepting error to make less error. Journal of Personality Assessment, 50, 387-395.
* Fischoff, B. (1994). What forecasts (seem to) mean. International Journal of Forecasting, 10, 387-403.
* Gawiser, Sheldon R., and G. Evans Witt. 1994. A Journalist’s Guide to Public Opinion Polls . Praeger. ISBN: 0275949893.
* Gillham, Bill. 2000. The Research Interview. Continuum International. ISBN: 082644797X.
* Hetman, F. (1969). Le Langage de la prévision, the language of forecasting: With a French-English-German vocabulary. Paris: S.ÉD.ÉI.S. http://www.cnam.fr/lipsor/eng/data/langageprevision.pdf
* Jantsch, E. (1967). Technological forecasting in perspective. Paris: OECD. http://www.cnam.fr/lipsor/recherche/laboratoire/data/prevtech_en_final.pdf
* Makridakis, S. G., Wheelwright, S. C., & Hyndman, R. J. (1998). Forecasting: Methods and applications (3rd ed.). New York: John Wiley & Sons.
* Molitor, G. T. (2003). The power to change the world: The art of forecasting. Potomac, MD: Public Policy Forecasting.
* Moore, D. A., Kurtzberg, T., Fox, C. R., & Bazerman, M. H. (1999). Positive illusions and forecasting errors in mutual fund investment decisions. Organizational Behavior & Human Decision Processes, 79, 95-114.
* Orrell, D. (2007). The future of everything: The science of prediction. New York, NY: Thunder’s Mouth.
* Rescher, N. 1998. Predicting the future: An introduction to the theory of forecasting. Albany: SUNY Press. ISBN: 0-7914-3553-9
* Salant, Priscilla, and Don A. Dillman. 1994. How to Conduct Your Own Survey . Wiley. ISBN: 0471012734.
* Seidensticker, R. B. (2005). Future hype: The myths of technology change. San Francisco, CA: Berrett-Koehler.
* Schnaars, S. P. (1989). Megamistakes: Forecasting and the myth of rapid technological change. New York: Free Press
* Sherden, William A. (1998). The fortune sellers: The big business of buying and selling predictions. New York: John Wiley.
* Wood, G. (1992). Predicting outcomes: Sports and Stocks. Journal of Gambling Studies, 8, 201-222.

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Issues in legacy systems: why vinyl is still here, and similar tunes

My attention was struck by an advertisement in The Times on October 1, 2008 (on a plane to NY – for better or worse this paper not a routine part of my daily diet) that offered a “LP2CD” machine that transfers vinyl records to CD directly.

This is the item:

lp2cda 300x250 Issues in legacy systems: why vinyl is still here, and similar tunes

There’s nothing new about this of course – the product has been around for a while, and ways to take vinyl and digitize it have been offered since the CD became the music industry standard in the mid-1980s. What’s interesting is that it is still being offered in 2008, more than 20 years after the technology transition. And still being bought, despite a sticker price of gpb 299 (nearly $600. In fact, this is the special newspaper-tie-in deal price.) The producers and marketers have, no doubt, done their homework: there are still enough people out there with vinyl records to justify a product and a campaign, including big newspaper spots that don’t come cheap.

What does this tell us about the future, and about predictions? It illustrates a key principle in thinking circumspectly and more accurately about the future. Legacy investments and legacy situations are a reality. They often represent a significant slice of daily practice or market share, well beyond the time when things have, officially, moved on. For all practical purposes, in any future the past continues to exist for a long time.

A slow and measured exit
This is common sense. But often missed by breathless techo-forecasters whose eyes are fixed on the next new thing. The implication of many forecasts is, when a new technology emerges into the market (which often takes longer than expected) that is also when previous solutions fall away. Not so. Yes, sometimes a new product is clearly advantageous, and adoption is rapid and pervasive. But when there are real investments in prior systems and technologies, these typically work their way out of people’s lives slowly, often over generations. The transition takes longer than we think it will.

While they are still part of the picture, legacy systems work against change (“This is working fine for me, why should I shift?” or “I’ve invested heavily in this, I can’t afford to shift”). On the other hand, as evidenced by the LP2CD in 2008, opportunities in the legacy system, or in facilitating a transition to the new system, may exist and be significatn long after everyone’s attention has moved on.

There are legacies in all kinds of products and services. A case that is currently pertinent, as discussed in Future Savvy, is the existence of deep legacies in the automobile industry and gasoline-petroleum supply chain. Both petroleum supply constraints and carbon emissions worries are driving hybrid engines, new fuels, and renewable forms of energy (technology is not the obstacle here) but the reality is that we are all deeply invested in a legacy petroleum-automobile system, from the well to the refinery to the factory to the forecourt. Even when new / alternative energies are proven, reliable, and equal in price and performance, the legacy will continue to exist, and it will erode gradually, as companies or consumers slowly renew their investment over time. Of course regulatory or social pressure can accelerate the incremental process, but nothing can make it vanish.

This means, in this example, there’s no possibility of a sudden change in individual land-based transport solutions. Whatever comes along will have to emerge into and live side-by-side with past systems and infrastructure for a very long time.

Legacy as luxury
Here’s another principle of legacy systems surviving into the future. There are many examples where a surpassed technology remains in existence, but moves into a niche or luxury market. The car replaced the bicycle and the horse, but both continue to enjoy massive popularity. In the developed world, more bicycles are sold than ever in history, but these are primarily for exercise or leisure. Horses, once widely distributed through society as instruments of work, are still part of a very active industry, but this industry is about leisure and/or gambling. Similarly, electricity replaced candles as our primary means of illumination, but candles are everywhere – associated with mood and romance rather than functionality. Ball-point pens squeezed the fountain pen off the table, but that merely freed the fountain pen to become an icon of status and refinement.

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Debates in forecasting Euro’s status vs. Dollar, 2025

A recent forecast-and-critique exchange between economists is worthy of attention from a forecast assessment and evaluation point of view.

The forecast is the recently published academic research paper: Chinn & Frankel (2008), “The Euro May Over the Next 15 Years Surpass the Dollar as Leading International Currency,” Faculty Research Working Paper RWP08-016 (Cambridge, MA: Harvard University, John F. Kennedy School of Government) available here. Frankel is a Professor of Economics at the Kennedy School.

The critique, “Forecasting the Euro’s Future,” by Benjamin Cohen, is here

The argument of the Chinn & Frankel paper, which is also summarized here is that the euro may surpass the dollar as the leading international reserve currency as early as 2025. The authors use econometrically-estimated determinants of the shares of major currencies in the reserve holdings of the world’s central banks. Significant factors include: size of the home country, rate of return, and liquidity in the relevant home financial center (as measured by the turnover in its foreign exchange market). The analysis predicts a narrowing in the gap between the dollar and euro over the period 1999-2007, and forecasts this trend to continue.

picture 11 Debates in forecasting Euros status vs. Dollar, 2025

Cohen has technical issues with the forecasts, saying, “the analysis addresses just one specific function of the two rival monies – their use in central bank reserves – ignoring all the many other roles that international currencies play. But the essence of his critique is deeper. He says, “By concentrating purely on economic factors, (the forecast) ignores the politics involved, which in practice could prove to be far more decisive… key considerations include both the quality of governance in a currency’s home economy and the nature of relationships between countries. Is the issuer of a currency capable of assuring effective political stability at home? Can it project power abroad? Does it enjoy strong inter-governmental ties – perhaps a traditional patron-client linkage or a formal military alliance? Though it is by no means easy to operationalise many of these factors for purposes of empirical analysis, it is hard to deny their importance (for an accurate forecast.)”

Cohen’s agenda is not merely to tackle possible shortcomings of Chinn & Frankel’s study, but to critique economic forecasters far-and-wide that analyze the technical data, while ignoring political (or social) factors that are hugely influential on outcomes, yet harder or impossible to quantify, and which are therefore conveniently ignored.

Coming to grips with politics
Says Cohen: “Chinn and Frankel are not alone in this shortcoming, of course. Many economists, perhaps even most, have a hard time coming to grips with the intricacies of politics, which can seem so messy and indeterminate when compared with the pristine parsimony of formal economics. When it comes to the analysis of public policy, few even bother to try to address political factors systematically.

“The result, though, is sadly predictable. By ignoring the role of politics, economists often get it wrong. How many trade specialists were prepared for the recent breakdown of the Doha trade talks, despite the obvious gains to be had on all sides from a new round of liberalisation? How many can explain the unprecedented accumulation of reserves in China or other East Asian countries, the widespread distrust of multinational corporations or the failure of the international community to do a better job at combating global warming? Politics is clearly critical to all these questions, and more… (Yet) conveniently, Chinn and Frankel set all these considerations aside in order to build a parsimonious model that they can use for forecasting purposes. Only three independent variables are highlighted in their regressions: country size (relative income), foreign-exchange turnover (representing the depth of competing financial markets), and trend exchange-rate changes (representing the rate of return on currency balances).”

Cohen offers potential political and ideological blockers to the particular forecast: “Japan, for instance, has long relied on a formal security umbrella provided by the United States to protect it against external threats; and the same, less formally, is true for Saudi Arabia and other Gulf states as well. Can we really imagine any of these nations, all very large dollar holders, casually jeopardising their ties to Washington for the sake of a few basis points of return on their reserves?”

To be fair to Frankel, the nature of his analysis is consistently political – see his blog at http://content.ksg.harvard.edu/blog/jeff_frankels_weblog/
One can’t imagine that Frankel or Chinn would dispute that politics will strongly influence the accuracy of their forecast. (What they clearly imply in their data-centered model is that the economic data is backed up by political shifts towards Europe, or at least there is nothing in the political realm that would counter their technical analysis.)

Yet the problem remains that these contextual factors are not built into the model. The technical stuff is quantifiable and gets forecasted quantitatively. The rest is a kind of political/social/ideology soup that we flounder in, and the best we can apparently say is “it’s going in the same direction” or “ceteris paribus”.

International Political Economy
Going with Cohen, one may well ask: what is the value of the forecast that ignores the context, or separates it in this way? Surely very little. As impressive as the economics or the modeling is, the results are are circumscribed by the larger questions that are not in the model, and that affect everything.

As an alternative, Cohen offers International Political Economy (IPE), which explicitly combines political analysis with economic theory, saying, “part of what IPE offers is a critique policy choices as ‘rational calculus by unitary actors responding to well-defined structural constraints and incentives – in effect, an approach akin to the analysis of atomistic firms in a setting of perfect competition.’” IPE suggests three levels of political analysis: the systemic level (macro-international politics); the domestic level, revealing competition of domestic interest groups and institutions; and the cognitive level, ideas that legitimate governmental policy making. If one is not thinking at all three levels of politics, any prediction will surely fail.

Whether IPE succeeds in mitigating the shortcomings of technical analysis or not, one can only say amen to the principle – and that, additionally, there’s surely even more to factor in. Beyond politics, there are issues of technology change, changes in culture, values, ideologies and perceptions that shape the future. Truth is, we don’t know how to quantify all this – and it’s certainly not tractable to quantitative measures for anything but the short term. Using the technical analysis to predict the euro’s status vs. the dollar in 2025 must return a result which (while even possibly correct) is one we cannot rely on.

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The Zeitgeist Effect on Prediction Markets

In my previous post, below, I threatened myself with the penance that I’d have to come back and think about the zeitgeist effect as a further limit on the use and validity of prediction markets. (Once again, I’m basically sold that prediction markets are a fabulous way to think about the short-term and/or contained system future, but it’s worth being clear about the limits of this tool.)

Zeitgeist, German for “spirit of the times,” refers to the often unconscious spectrum of intellectual views, analytical approaches, political and social concerns, etc., that people in any era share. Evidence from the checkered history of predicting the future shows that forecasters have been very heavily biased by their then-current conditions, current issues, and current state of the world, that is by their zeitgeist. They see reality and therefore the future through the lens of their times. The key marker of this effect at work is when many forecasts are not only wrong, but are wrong in the same way.

The zeitgeist effect, by the way, is not a peculiar condition. It is part of the many common human and social cognitive-perceptual biases that exist. (For a longer list and their effects in forecasting, see Future Savvy.) Zeitgeist is in fact sometimes more broadly known as “situational bias,” where situations that people find themselves in frame what they see and how they interpret events. In a depression, famously, it is difficult to see any source of upturn; in boom times it is hard to see the crash.

The Zeitgeist of the 1990s
Just one example of zeitgeist bias in forecasting can be seen in predictions made in the 1990s, when the fall of Soviet Union and the end of the Cold War provoked new hope about global interaction and growth, and this, combined with the rise of digital technologies, the Internet, WTO agreements, and the dot.com market boom, fueled a new zeitgeist of optimism. It was very common, in this era to predict global prosperity, international peace and harmony, rising standards of living, enhanced personal freedoms, and a better environment. By the end of 2001, the NASDAQ bubble had burst, Al-Qaeda had struck buildings that symbolized U.S. power, the “War on Terror” had begun, and the entire rosy 1990s and all the forecasts that went with it, were finished. Zeitgeist or situation has, evidently, a very strong pull on what people think is possible and likely in the world at large, and in their own sector or industry. It frames the questions people ask, the topics they think are important, the outcomes they expect, and how they interpret signals of change.

The point is, do prediction markets somehow counter this well-known perceptual-cognitive bias in forecasting? No. The outcomes people think more plausible – that they will “buy up” in a prediction market – are deeply affected by situational conditions. This is sure to be a factor when, for example, Google sets up a market to tap its employees for forecasts. The people involved, smart as they are, will be strongly by situational factors – and this will affect which future outcomes look more likely.

Herd Effects
Moreover, they will be pulled in the same direction. As prediction markets, like Delphi studies, are particularly a consensus-based method (forecasters drawing predictive results from the study/game are going on what most people say/do), they are by definition deeply vulnerable to the zeitgeist effect. This dovetails with another well-known social cognitive bias, the “herd effect” or “bandwagon effect,” or “groupthink,” where people to believe or do things because many other people are doing or appear to be doing them. The only way to avoid groupthink is to isolate people from each other (as Delphi studies attempt to do by not disclosing others’ responses while the study is live.) But in prediction markets the player can, of course, see what others are doing. When buying a “stock” that is getting more expensive they may be reassured that others are buying it too — leading them to buy more, producing a classic herd-effect situation.

These biases – and various others, as detailed in Future Savvy, are among the many perceptual and cognitive biases that people bring to the world. They are part of (and evidence of) perception being active and constituent in our understanding of the world, and therefore of the future. We can chip away at our perceptual framwork, particularly by questioning our assumptions and investigating the basis of our knowledge (possibly through scenario planning.) However, no matter how astutely we look and how consciously we try to eliminate them, our paradigms exist, and they color our forecasts, and prediction markets do not make them go away.

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The Uses and Limits of Prediction Markets in Forecasting

Hmm. As the 2008 White House race hots up, we’re going to be hearing more and more – and then even more – about who prediction markets forecast to win, so it’s time to put down a thought or two about uses and limitation of this forecasting tool.

First, what’s if all about? If you already know, skip this section. Let’s start with the example in yesterday’s Telegraph: “Predicting the future – with the power of betting” Paul Parsons, August 19, 2008. As Parson’s reports, the University of Iowa is running a market where investors can buy “shares” in the two major US election candidates, each priced between $0 and $1. On election day, traders holding stock in the winner – Obama or McCain – receive $1 per share while the others lose their money. Investors can buy and sell their shares along the way, and as they do this the candidate more people will want to own (because they think he will win) will get more expensive. In other words, market forces will drive up the price of the outcome more people think more likely. As of August 19, the trading value of the Obama, at $0.62, suggests participants expect a 62 percent chance he will win. (Another prediction market site, midasoracle.org, has the figure currently at 59.8 percent.)

Prediction markets mimic stock market and deploy much the same software. Where a real market trades shares in an underlying asset, in a prediction market it is future outcomes which are “securitized”. The key principle at work is the sage market wisdom that “the price of a stock captures all the information known about it” – that is, all information is factored into the price (notwithstanding that some may have more or better information than others; some may be acting more wisely on their information). Therefore price is our guide to the cumulative knowledge of all participants and, in prediction markets, this “price discovery” allows us to know what most people think the future holds. They allow the “the wisdom of crowds” to be turned to a future problem, and tapped.


Serious Success

What’s exciting about all this is its success rate. Prediction markets are amazingly accurate in many circumstances, and by all accounts consistently beat more conventional quantitative and extrapolative methods. Prediction markets have consistently out-predicted election opinion polls and exit polls. Of course the predictive potential goes way beyond polling. Forecasting markets can and have been set up to predict the dollar movements to the success of same-sex marriage legislation, to who will win best actor Oscar. At one point there was even a US government market in future terror targets (trying to elicit public predictions of likely targets so as to plan accordingly) but this was deemed inappropriate and taken down.

As it has become clear that this method outstrips conventional forecasting methods, prediction markets have taken root in forward-looking businesses. Companies such as Google and Hewlett-Packard routinely use (internal) prediction markets to forecast sales figures, customer preferences, product adoption, and so on. HP is on the record as saying prediction markets consistently outperform their official forecasts.

The method has other advantages too. First, it requires no special techniques or expense. There are no fancy models to apply or complex algorithms to … to do whatever one does with such things. Second the forecasts are available in real time, all the time, and constantly update themselves. There’s no waiting for data collectors to collect, or statisticians to emerge with their answers.


The Limits

In my book, Future Savvy, I show how and why humans are poor at predicting, for dozens of reasons. The record of predicting is littered with failure. But, is that now all in the past? Do prediction markets solve the perennial problem of predicting the future, or at least get us closer? Yes and no.

Yes where prediction markets are appropriate. They work best under two conditions: first where there is a clear view of the options and operating conditions; second (related) where the time frame predicted is relatively short, usually under 18 months depending how fast things are moving. Where predicting the future means choosing between known alternatives, such as an election winner, or anticipating a point along a known continuum, for example the level of next year’s sales, prediction markets are great.
Where prediction markets run dry is in dealing with unfamiliar conditions, or unknown variables, or potential game-changing disjunctures in the world. Where the future is seriously fuzzy, where there are many variables, and the way they interact unknown, and drivers, blockers, and lags are hidden, prediction markets are of limited use because the outcomes can’t be framed adequately so that people can bet on them or against them. A prediction market for US president in 2012 would be far less useful than 2008. Similarly, while a market for the oil price in 2009 would be helpful, by 2010 or beyond factors driving the price may be so different (viz. developments in sustainable energy or geopolitics) that the result of a prediction market conducted in 2008 would be undependable.
So while prediction markets sort out probabilities between known likelihoods, they are not adequate to the task of investigating complex situations where we cannot frame the likely outcomes, or at least can’t know if we’ve framed them right. Also while prediction markets do help us, on aggregate, avoid some perceptual/cognitive fallacies, they are as likely as any other predictive tool to fall into the Zeitgeist effect. More on this soon…

A good list of articles on prediction markets is available here: http://www.midasoracle.org/best/

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More on “Future Savvy” rationale, and then I’ll stop. Promise.

This is a how-to book: how to evaluate predictions about the future – how to assess which ones are credible and/or how credible they are (how likely the future will turn out similar to the prediction). It is not just a guide to bad forecasts, it is also about how to identify and extract what is valuable in any forecast. This benefits readers who are required to manage professional or  personal situations that depend on correctly anticipating change. Whatever we want to achieve – help a company be more profitable – solve the world’s problems – develop their career – success depends on a good reading of the future. There are many guides to the future (predictions) but no guides to the guides. This book fills that gap. It helps readers assess predictions so they can make better judgments about the future for themselves and their organizations.

Decision success always implies congruence between decisions and the world in which those decisions play out. If we decide today to launch a product, buy a house, study for a degree, build a new light rail system, or take any similar decision of significance, the environment of tomorrow will be a key factor in the success or failure of that decision. What we do will be tested by the future conditions that emerge. Where there is a good “fit” between the initiative and the environment it plays out in — “the right product at the right time” — we can expect success. If not, we should expect to fail. Our decisions are only as good as the view of the future they rest on. All opportunities and successes and profits are realized in the future. All threats, failures, and losses are in the future.

In a fast-moving world, we know that the future environment will be different to that of today in big or small ways. New technologies, market shifts, changes in legislation, or evolving social values damage or destroy the traditional good fit we have between ourselves and the world. To achieve “future fit” we therefore use forecasts to position ourselves and our organizations, creating (or renewing) the fit between our initiatives and environment. In some cases we may be strong enough also to influence future events and outcomes for our own future benefit, and forecasts help us do this too.

All enterprises benefit from narrowing down what they must adapt to and plan for – all effort spent preparing for a future that will not emerge is a waste of personal or organizational resources. Good forecasts are a key ingredient in limiting the vagaries of uncertainty, and therein working smarter not harder, avoiding surprises, exploiting new opportunities and plugging weaknesses in fitting in with the future, and where possible influencing the future to suit the organization. This is true not only of business. People and institutions of all types position themselves for success by anticipating and adapting to events, or shaping them. Whether it is an NGO raising money for developing-world children, an urban planner advocating a light rail system, a homeowner deciding to sell a house, or a student making a career choice, identical principles apply — a higher-quality reading of the future operating environment in which these decisions will play out is what separates winners from losers. We should all be vitally concerned with forecasts as we are all effectively betting significant resources on their validity.

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Future Savvy: What’s Under the Hood

The book Future Savvy shows readers how to critically judge forecasts for themselves. These are the chapters that take the reader there:

Chapter 1: Recognizing Forecast Intentions, deals with considerations of how forecasts come about, who makes them, and with what intention. Those who research and produce forecasts, those who invest in understanding trends and drivers of change, and those (including the media) who bring the forecasts and their implications to our attention, inevitably have reasons for doing so – to benefit from the knowledge by seizing opportunities or avoiding threats or by affecting outcomes in the world. Understanding a forecast’s “return on investment” gives us an important vantage point in assessing the merits of a forecast.

Chapter 2: The Quality of Information, shows how a forecast communicates information between forecaster and reader subject to the same standards of accuracy, truth-telling, and bias-control by which one would judge any communication. Forecasts can be very different in methods and goals, but all forecasts lay claim to factual truth, particularly truth in the data, and the argument deals with the various ways in which data can be less solid than it looks, even with the best intentions.

Chapter 3: Interpretation and Bias, considers how data – whether good or bad in itself – can be interpreted or misinterpreted in forecasting, that is, the “political” aspects of forecasting. Just as there is no value-free look at history, so too there is no value-free look to the future and asking the right questions allows us be ready to mentally rebalance forecasts that are presented.

Chapter 4: Paradigms and Perception, investigates how predictive statements are exposed to a broader form of interpretive bias that has to do with the forecaster’s mental model or “paradigm,” and the “zeitgeist” (spirit of the times) when the forecast is made. This chapter investigates situations where forecast failure is caused by failure to escape society’s current mental models – which often do not hold through the forecast period.

Chapter 5: The Utility Principle, considers economic and market forces, and the role of consumers, in promoting or resisting the future. Without reigning in creative thinking, some simple economic filters inevitably apply direction or timing realism to futurist flights of fancy.

Chapter 6: Drivers, Blockers, and Trends, consider drivers and blockers of change, and how viewing these dynamics improves forecast assessment. It identifies the roles of Drivers, Enablers, Friction, and Blockers acting on events to cause change or resist it, and problems in dumbly projecting current trends.

Chapter 7: The Limits of Quantitative Analysis, discusses the role of statistical analysis and quantitative modeling in predicting the future – where this is possible and useful and where it is not, and why not.

Chapter 8: The Systems Perspective, investigates “system effects,” which occur whenever different elements or variables that may appear isolated are in fact linked together, such that changes in one element cause changes in others. Anticipating future behavior of any variable hinges on identifying the broader systemic elements influencing it and failing to do this is a big part of what causes forecasts to fail.

Chapter 9: Living with Alternative Futures, investigates non-predictive ways of approaching change – where the tone is more about managing uncertainty than predicting the future. It acknowledges unfathomable complexity of most future questions and provides perspectives that raise chances of success in an inherently unpredictable future.

Chapter 10: Forecast Filtering in Action, illustrates the processes of the book by applying them in case studies to real-world sample forecasts that decision makers in business and policy areas might find themselves interacting with. This demonstrates how real everyday predictive material may be probed and critically evaluated, following the principles developed in previous chapters.

Chapter 11: A Forecast Filtering Checklist, is a cross-cutting checklist which summarizes the principles of the book in one convenient, thematic list.

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Future Savvy: Why the book? Why the blog

Predictive statements are all around us: in the newspapers, on TV, at conference presentations, in industry reports, consulting documents, think tank studies, and so on. All claim to be valid, but the record shows that many are not. This book is about how to critically interact with and evaluate forecasts. It’s a how-to book for policy people and managers, specifically, how to judge whether a forecast is valid or not, or under what conditions it can be depended on. It is written to help decision makers in commercial, policy, and nonprofit sectors, as well as ordinary people in daily life, make better judgments about predictions they read and hear, so they can appropriately plan for and profit from the future.

Obvious background to all this is that rapid change is a constant, ubiquitous feature of our lives. Important changes across society, technology, institutions, and products and services are constantly occurring. But the future is not merely interesting, it is competitive: the earlier and clearer we see future circumstances, the better we will be able to benefit by changing our current recipes for success – to keep up with the changes in the world. The better managers’ view of the future, the better their decisions will turn out to be. So, change matters, and managers in business or policy realms have to correctly anticipate change. And therefore they turn to and depend on predictions of others. One might say that forecasts are a crucial decision-success resource. But these forecasts are often badly done or done with a purpose to influence the future (that is, not just to predict it). Therefore decision-makers need to be able to judge how good a forecast is – so as to know how to or whether to factor it into their world view. Managers need to be able to critically judge predictive statements to be able determine which ideas are worth taking seriously – worth planning for and investing in.

The book sets out to communicate tools and approaches that the forecast consumer can use to filter and evaluate statements about the future, and thus judge what the real threats and opportunities are. It summarizes and orders the problems common in forecasting, as well as best practices, so that managers and decision makers of all types may be better able to critically interact with the barrage of forecasts that compete for their attention and resources and discriminate between worthy and unworthy ones.

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